Forum Discussion

GribouilleVert's avatar
GribouilleVert
Copper Contributor
Mar 10, 2021

Issues with webauthn and security keys

Hi,

 

I don't know if this is the right place as i'm new to all of this. Anyway !

I have an issue with using my security keys since i updated my edge browser to version 90.0.818.0 (dev canal). Before when a website needed to use one of my security keys it just got a popup from windows asking me to use my key or confirm windows hello (example below, on my organisation login portal).


 

But now, when i try to use it, another kind of popup appear and doesn't react when i press my bluetooth key, so i've tried to use my usb key, but nothing happens whatsoever which, i figure, is not the expected comportement for edge.

 

So yeah, that's it. Do not hesitate if you have any questions/remarks, i'll be happy to answer.

(sorry for the eventually qwirky english)

Cordialement,
Vasco.

  • HotCakeX's avatar
    HotCakeX
    MVP
    Mar 10, 2021
    Hi,
    please use the feedback button on Edge to file it.

    press Edge's (...) menu button => Help and feedback => Send feedback

    from the feedback window you can go to attachments => recreate my problem => start recording

    while it's recording, you can try to reproduce this issue, then stop the recording, and send the feedback along with description. that would be the best way since it sends logs and diagnostics to help solve issues.

Resources