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BoydB's avatar
BoydB
Iron Contributor
Jul 04, 2020

Issue with Account at Office Portal (https://portal.office.com/account/?ref=ClientMeControl)

On initial login, the page displays as expected. After another 15 to 30 seconds, if you are not interacting with the it, the page will refresh to https://portal.office.com/account/null, with the following text:

 

The resource you have requested is not found. If the problem doesn't go away, please submit a Service Request.

 

Microsoft Edge Version 85.0.552.1 (Official build) dev (64-bit)

3 Replies

  • PeterH-LU's avatar
    PeterH-LU
    Copper Contributor

    BoydB we've started seeing this over the weekend in our (UK) Tenant.

     

    Seems to be unrelated to browser as have seen it in Firefox as well as ChrEdge, but only on some accounts, others are fine. We're thinking infrastructure issues but will need to raise a ticket when I have someone willing to spend three hours testing with a 1st line tech

  • BoydB's avatar
    BoydB
    Iron Contributor
    This also occurs with the stable channel:

    Microsoft Edge Version 83.0.478.58 (Official build) (64-bit)