Forum Discussion
How to fix “We need confirm it's you, ..., please sign-in again” without lost data?
depending on which channel you use, you could go to your user directory location and copy your profile folder to a safe location.
you can find it by entering this into the browser address bar: edge://version/
and then look for the "Profile path:"
HotCakeX I've found an much easier way to fix that issue. Just create a new browser profile and try to sign in with your credentials from it. After successful sign-in it will give you an error that you already have a profile associated with that account. At that moment the syncing should be working and you can safely remove the dummy browser profile that you've just created. 🙂
it works, you have to sign out from your original profile first, than create duplicate, restart pc, login to duplicate.. if everithing ok, delete original one
HotCakeX Ok, I forget this... But i hope someone will fix this, i did exactly same thing in early build to fix damaged browser setting
- And what was the outcome?
HotCakeX Nope, this did not work.
It will show "This account did not support sync" in the past, now it says "We can't sync to your account since we need to confirm that it's you. Please sign in again to verify your account." after login, did a fresh install also did not work.
I could see "EDGE_AUTH_ERROR: 3, 13, 0" in edge://sync-internals
Note:
This account was managed by O365 Business Premium which does not support Active Directory Premium, so it did not support sync but should able to login.
