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[Fixed] Edge Canary Automatically Closing - Version 80.0.316.0

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HotCakeX
Esteemed Contributor

Update 2:

users report that the issue is back in Version 80.0.331.0 (Official build) canary (64-bit)

 

Version 80.0.317.1 (Official build) canary (64-bit) Fixed the issue, which was originating from Sync options.

 

I just updated my Edge insider Canary to Version 80.0.316.0

and it keeps automatically closing itself after every 2-3 minutes. I have about 4 tabs open and mostly this Microsoft tech community 

 

51 Replies
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Solution

@causefx @HotCakeX this is a known issue with Sync.  If you turn sync off, the crashes should cease.  Thanks - Elliot

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@Elliot Kirk 

 

LOL, i can't even get to the setting fast enough to turn it off... is there a flag for this setting?

 

EDIT: incognito mode worked to change setting.

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Thank you, that fixed the issue :)
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Okay but better if push an update hotfix for this, here it same but closed after 3-5sec when started the edge :D
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@norbertwell This.  Can't get into settings or incognito mode to supposedly fix it.  Maybe a good 2-3 seconds here before crash.

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Same issue here.  Turning off sync fixed it, but is obviously a band aid solution.  I'm sure a fix will be forthcoming:)

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@chriscata 

 

open Edge directly into incognito mode.  right click the icon and select new inprivate window.

 

clipboard_image_0.png

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Yes indeed, if we be lucky today but most likely tomorrow :)
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Option doesn't exist for me, personally. Only for Edge, but not Edge Canary.
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@chriscata if you have the shortcut on desktop, right click that and select Pin to taskbar.  You only get that option when it's pinned to the task bar.

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even private is closing the window, i can't access the settings fast enough, its closing in 2 seconds.

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@HotCakeX same issue for me

edge crash no matter how I open it (normal or incognito with and without extensions activated).

 

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@HotCakeX Can't be quick enough to get Sync Off, even using InPrivate.

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I had thought about that, thanks! No go, option is not there. Can't even create shortcut and append -private to the end to set the mode on open on this version either. I do think for some it's worse than others.

Digging around the AppData\Local\Microsoft\Edge SxS\Application\80.0.316.0 for now..see if I find anything useful I can break since it's borked anyways lol. It's not a huge deal, it's Dev for a reason. Just usually...stuff is "kinda" broken but somewhat usable.
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maybe try the url -> edge://settings/profiles
and sync > and sync turn off now button
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Guys,
try restarting your computer and see if it slows it down, if not, try uninstalling Edge Canary and then reinstall it, during uninstallation, you must check the box that says "delete all user data"

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@norbertwell OK - so if you're quick enough THAT works.  It takes too long to get to the settings normaly, so copy pasting that into browser as soon as it opens, then taking 2-3 tries to move my mouse fast enough to sign out, then another 2-3 tries to sign-out fast enough - finally worked.

 

You have to complete the sign out in 2 seconds.  And it's Launch -> Paste -> Click Sign-out -> Click that you're sure to sign out.  

 

Nice.

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youpi I was fast enough to click on the log off button :p this solved the problem (for now)
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Ya'll need some gaming mice for these occasions :p
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@HotCakeX this is why I'm no good on FPS games.  ;)

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@HotCakeX Happens on Mac (Catalina) as well.

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@chriscata if you can't get into InPrivate mode, you can also resolve it by disabling wifi and then launching edge and disabling sync.  That works for me.

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They pulled .316 build from the servers, so if any of you still have problem, you can try uninstalling your Canary and reinstall it again, you will be back to build .315

https://www.microsoftedgeinsider.com/en-us/download/

Also there is another crash happens when you right-click the back button, and is still in the build even after you reinstall it, so please try to avoid doing that for now
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This worked, thanks!
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Please use one if these as a workaround :)

1. Turn off browser sync: edge://settings/profiles/sync
2. Uninstall (+remove user data) and Reinstall a new Edge insider canary: https://www.microsoftedgeinsider.com/en-us/download/
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I have the same issue. Closing after 4-5 seconds.
Before I came here to see solutions, I did the following:
Go to:
C:\Users\username\AppData\Local\Microsoft\Edge SxS\Application\80.0.316.0\Installer, and launched setup.exe. After silent installation, I got new Icon. Microsoft Edge, without suffix Canary or anything else. I got greeting "welcome to beta" but opened URL contained /stable.
It was the same 80.0.316., but in "about" window, it said "official version" without Canary. Behaved like stable... But, autoupdator reported error code 7...
After I read your solutions, I just turned off my ethernet connection and disabled sync. Not needed to log off. Now everything working fine. Until next update. Finally, I uninstalled this fake stable build.
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Quite an experience! thanks for sharing :)
Oh and yeah one of the solutions is only turning off Sync, not logging out/off completely.
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@HotCakeX #1 solution finally worked after about 2 dozen tries and being quick. 

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Fixed in Version 80.0.317.1 (Official build) canary (64-bit)
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I'm still experiencing the same automatic closing in 80.0.317.1 but only on my laptop (DELL), not only Surface Pro. It takes something like 1-3 minutes before it closes, even when just sitting in the background without extensions installed and without any tab loaded.
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Still not fixed for me. Could it be interference with Edge Chromium Beta (replacement of the old MS Edge) which ist installed and accesses the same sync'ed data?
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Hello benpal! I checked the 80.0.317.1 build with Microsoft account and Work account with all sync. The extension loaded its same and not crashed. Please send the offical feedback with included the diagnostic data.
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@benpal 


@benpal wrote:
Still not fixed for me. Could it be interference with Edge Chromium Beta (replacement of the old MS Edge) which ist installed and accesses the same sync'ed data?

Hi,

Yes it's possible, if you can, remove both of them and during each of their uninstall process, make sure to choose "delete all user data" when asked, it comes as a checkbox.

after that, restart your computer and download Edge canary again and see if the problem still persists.

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@benpal 


@benpal wrote:
I'm still experiencing the same automatic closing in 80.0.317.1 but only on my laptop (DELL), not only Surface Pro. It takes something like 1-3 minutes before it closes, even when just sitting in the background without extensions installed and without any tab loaded.

what is your laptop's and Surface pro's OS and Version?

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Both are on the same build of Windows 10 Pro Insider Fast. The issue is definitely linked to the sync function. When Sync is off, it doesn't crash.
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Hi, I have tried that several times, except that Edge Beta cannot be deleted because it is the MS Edge replacement. Uninstall is grayed out.
If I knew where the sync'ed data is located I could try to delete it manually.
Otherwise I'll just wait for one of the next builds.
In the meantime I have sent a feedback with the log files.

Thanks for your help.
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@benpal 


@benpal wrote:
Both are on the same build of Windows 10 Pro Insider Fast. The issue is definitely linked to the sync function. When Sync is off, it doesn't crash.

Well it seems odd because no one else is reporting that the crashes still persist, otherwise we would be seeing the forum flooded with "edge crashing" posts. I think there is an issue on your end that needs fixing by your hands.

the latest version is 80.0.318 now and everyday a new update is released.

my main PC has the same insider fast ring as you, now on build 19013 and my laptop has build stable 1903, both of them stopped crashing after the update.

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@benpal 


@benpal wrote:
Hi, I have tried that several times, except that Edge Beta cannot be deleted because it is the MS Edge replacement. Uninstall is grayed out.
If I knew where the sync'ed data is located I could try to delete it manually.
Otherwise I'll just wait for one of the next builds.
In the meantime I have sent a feedback with the log files.

Thanks for your help.

 

Edge insider Beta Can be uninstalled. 

 

Oh wait a minute, have you installed that so called stable build? because the symptoms you're referring to are the side effects of that particular build of Edge insider.

 

https://techcommunity.microsoft.com/t5/Discussions/Facts-about-Edge-Stable-version-Link-And-what-we-...

 

 

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Yes it's odd. because on Surface Pro I also have Edge Beta and Canary side by side and I never had this issue.
Anyway, I'll wait for the next Canary builds and alternatively just work with Edge Beta,
Thanks anyway, I appreciate your efforts.
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Yep, exactly, spot on! Thanks for that hint.
I'll wait and see ...
Regards
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You are welcome!
Well if you're happy with it then sure no problem :)
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(replying using my other profile): Still not fixed in Version 80.0.331.0 (Official build) canary (64-bit)
However, just got to be quick, try this:
Open Edge CAN and quickly paste edge://settings/profiles/sync in the address bar, then turn OFF sync.

I like Sync, but until its fixed, its off for now.

 

[UPDATE]: Removed Profile, re-added, turned sync back on, and doesn't crash anymore.  

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That's great you figured it out,
for me it is still fixed so I didn't have to turn off the sync, thanks for letting me know though
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@HotCakeXIssue is back! :D 80.0.0.331.0 (Official build) canary (64-bit)

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Oh well I changed the title to [not fixed] :)
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@Pr0x1 Same thing happened again in v80.0.360... same solution, turn off sync

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