Forum Discussion
Every time I print to PDF in Edge (Windows 10), it crashes Edge.
Getting the same issue on multiple machines all with 21H2 was working fine but since Edge version 101 when printing a PDF Edge crashes. We have tried the following
* Updating Edge version by version up to .104 still get issue.
* Roll back to prior to .101 using GPO to roll back and works
* Tested multiple pdfs difference sources still and issue
* Used same pdf to same printer using Chrome and it works.
* Tried different drivers on print queue and different printer type and model still happens.
* Rebuilt pc from scratch fresh OS and tested still happens.
*Removed all extensions still issue.
Any other document works fine and printing a webpage works fine but when printing PDF crashes.
Hi KCCSunshine
Alt+Shift+I , Please send feedback there and include diagnostic data - only so the Edge Team can fix it, it will help other users to solve the problem.
- Marcelo_MonteiroSep 04, 2022Copper Contributor
Deleted
I am experiencing the same problem.
Whenever I try to print using MS Print to PDF, the closes the printing dialog window but the save dialog never appears. The Edge keeps emitting error sound to all my clicks.
It also seems that it keep opening new instances, because the only method or closing the Edge after that is using task manager, and it shows a large number after the Microsoft Edge name (50+ normally).
Sometimes, I also have to restart Microsoft Explorer.
I am also experiencing this kind of problem when I try to choose a file to upload - the open dialog box never appears also. I seems to me to be a communication problem between Edge and Windows API.