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chdslv's avatar
chdslv
Brass Contributor
Sep 20, 2021

Edge won't start in Ubuntu

The MS-Edge icon just appears on the dock, but the browser is not seen, and after a while the icon also goes away. Tried to open through the terminal. This is what I get.

 

[9308:9308:0920/093358.010042:ERROR:sandbox_linux.cc(374)] InitializeSandbox() called with multiple threads in process gpu-process.
[0920/093358.064013:ERROR:elf_dynamic_array_reader.h(61)] tag not found
[0920/093358.064708:WARNING:minidump_to_upload_parameters.cc(36)] duplicate key guid, discarding value 27397cf4f6ee47bcb208d245c63f75df
Trace/breakpoint trap (core dumped)

 

Any solutions? Thanks

  • Hey there chdslv! Do you know which version you're using between Dev and Beta, and have you tried reinstalling? Can you also provide your Ubuntu distro?

     

    Alex Rowell (she/her)
    Community Manager - Microsoft Edge
    Join us on Twitter, or over on Reddit in r/MicrosoftEdge or r/edge

    • chdslv's avatar
      chdslv
      Brass Contributor

      Both dev and beta, Ubuntu Impish

      This problem is all over the internet...

      But, works quite well with Arch Linux, Elementary OS

  • ogbetua's avatar
    ogbetua
    Copper Contributor

    chdslv

     

    I am also having a similar issue

     

    microsoft-edge-dev
    [109586:109586:0920/155605.710059:ERROR:sandbox_linux.cc(374)] InitializeSandbox() called with multiple threads in process gpu-proce
    ss.
    [0920/155606.114446:ERROR:elf_dynamic_array_reader.h(61)] tag not found
    [0920/155606.117886:WARNING:minidump_to_upload_parameters.cc(36)] duplicate key guid, discarding value 8253104d181b45c0994db79e71fb8
    ca9
    [0920/155606.665786:WARNING:minidump_to_upload_parameters.cc(36)] duplicate key guid, discarding value 8253104d181b45c0994db79e71fb8
    ca9
    [109589:109594:0920/155606.898157:ERROR:ssl_client_socket_impl.cc(1122)] handshake failed; returned -1, SSL error code 1, net_error
    -3
    Trace/breakpoint trap (core dumped)

    • Alexandra-R's avatar
      Alexandra-R
      Icon for Microsoft rankMicrosoft
      Hey there! Same questions as above, are you using Dev or Beta, what's your distro, and have you tried reinstalling? Thanks!
      • ogbetua's avatar
        ogbetua
        Copper Contributor

        Sorry I forgot to put the distro I was on
        I am on Ubuntu 20.04
        Dev and Beta and reinstalled both

  • chdslv ogbetua 

    The team took a look and this is likely the same issue that's causing folks to run into a SIGTRAP error on launch with some distros, so thanks for the logs of the error! The fix for that should be in the Dev release that went out today, so if you could both confirm if you're still running into this after updating to the latest version that would be great! Thanks 😃

    • chdslv's avatar
      chdslv
      Brass Contributor

      Alexandra-R 

      The Dev release opens after clicking twice on the icon. So, checked in the Terminal, here's what I get,

       

      microsoft-edge-dev
      [7164:7164:0928/185412.968787:ERROR:sandbox_linux.cc(374)] InitializeSandbox() called with multiple threads in process gpu-process.
      [7063:7063:0928/185413.938605:ERROR:object_proxy.cc(642)] Failed to call method: org.freedesktop.ScreenSaver.GetActive: object_path= /org/freedesktop/ScreenSaver: org.freedesktop.DBus.Error.NotSupported: This method is not implemented
      [7063:7063:0928/185413.941147:ERROR:object_proxy.cc(642)] Failed to call method: org.gnome.ScreenSaver.GetActive: object_path= /: org.freedesktop.DBus.Error.UnknownMethod: No such interface “org.gnome.ScreenSaver” on object at path /
      [7063:7185:0928/185415.007005:ERROR:chrome_browser_main_extra_parts_metrics.cc(252)] crbug.com/1216328: Checking default browser status started. Please report if there is no report that this ends.
      [7063:7185:0928/185415.032282:ERROR:chrome_browser_main_extra_parts_metrics.cc(256)] crbug.com/1216328: Checking default browser status ended.

       

       This happens in Ubuntu 21.10 (updated to present stage). It doesn't happen in Arch Linux Gnome, Elementary OS or in Deepin.

  • cpagrawal's avatar
    cpagrawal
    Copper Contributor
    Any solutions for the same ?
    It is great browser and I have been using it all time since it was launched for linux. I am now getting error while launching it from terminal.
    [7685:7685:0306/122311.888168:ERROR:sandbox_linux.cc(377)] InitializeSandbox() called with multiple threads in process gpu-process.
    I tried many options such as --no-sandbox, --disable-gpu but nothing seems working. the same error appears again.

    I am using Ubuntu 20.04 ( Zorin OS 16 ).

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