May 20 2023 07:34 AM
I am running macOS Ventura 13.3.1 (a). I just downloaded and installed Edge for Intel and it doesn't open. I click on the Dock Icon for Edge, it bounces like it is going to open then nothing. It just doesn't Open. I click on it again, and the same thing happens. No error messages, no popups, nothing. I rebooted and the issue remains. I've double-checked for updates to macOS and MS AutoUpdater for Edge updates, and nothing is available; everything is up to date.
Not sure why it happens, but I need it fixed. I use both Windows and Mac and need Edge working for both. Chrome is not an option for what I'm doing (without getting into it).
Is anyone else having this issue? Does anyone know how to fix it?
Thanks.
MacBook Pro (i5-2.3Ghz; 16Gb; 1TB)
May 20 2023 07:47 AM
SolutionMay 24 2023 08:38 AM
@DaddyFixIt8472 , thank you for reporting the issue and sharing the potential fix that you've identified. We will be sharing both of these with our Installer team for further investigation.
We appreciate you being a valuable member of the Edge Community!
May 25 2023 01:44 PM - edited May 25 2023 01:45 PM
I followed your suggestion and although I downloaded MS Edge and installed it, it doesn't show up under ~Library/Application Support/
Any other suggestions? I was really excited about this one...
Thanks!
May 26 2023 03:05 AM
Hmmm, that is unusual. Typically when a program is run for the first time, it creates an entry in the ~/Library/Application Support/ folder. I'm assuming a few things:
The following things I'd try next are:
It should look something like this:
The last thing I would try is to create a new local account, try Edge and the previous solution in there, and see if that works. If it does, then there is an issue with your user profile.
If that doesn't fix it, I'm out of ideas for now and Microsoft Devs need to step in and offer a solution.
Hope this helps. Good luck.
May 26 2023 03:16 AM
As it turns out, I'd made a bonehead mistake...I downloaded Edge for Intel chip instead of Apple M1 (who knew?!) Once I installed the correct version, it all works fine.
Thanks for your help!
May 26 2023 03:20 AM
May 20 2023 07:47 AM
Solution