Forum Discussion
Edge Stuck on Setting Up Sync
Using Version 81.0.381.0 (Official build) dev (64-bit) When I setup sync on my work Network, the sync just stays on "Setting up Sync". However, when I go off company WI-FI and onto cellular, the ...
- Hi,
try opening in the firewall
https://activity.windows.com/v1/feeds/me/syncEntities/
that's the server URL shown in the edge://sync-internals/
Hi there; thanks for the reply above. We are exhibiting the same behavior of the profile being stuck at "Setting Up Sync." I do not see any activity being blocked for this pilot PC in our Firewall. I have also confirmed that on a separate computer, completely off our domain, the same thing is happening. The sign-in is with an O365 account. It seems strange that it's happening on as well as off our domain.
I had forced the Sign-In requirement via Group Policy, and I turned it off in case there was something wacky going on there, but that didn't make a difference either.
If anyone has any ideas, please let me know!
Update: It looks like this is due to our subscription level for O365 (we're only business premium). This is kind of lame.
https://docs.microsoft.com/en-us/deployedge/microsoft-edge-enterprise-sync
https://docs.microsoft.com/en-us/deployedge/microsoft-edge-enterprise-sync
- Good find,
well it says "Sync has a dependency on the protection service offered by Azure Information Protection (AIP) to protect sync data" so it kinda makes sense to require it for sync. I think since you can't sync with your account, you can't sign in either because what would be the point.
