Jan 16 2023 06:37 AM
Jan 16 2023 06:37 AM
Hello, some users reported to me that they CAN'T PRINT in Edge (since this morning). Ctrl+P doesn't work, it just opens new print preview window where you can see rotating spinning gear. Printing can only be triggered by pressing a combination of buttons Ctrl+Shift+P (but this is quick print without preview in different modal window). These users are using the newest version of Edge (109.0.1518.55) and they can print normally from other programs such as Adobe Reader, Word, etc. Does anybody have any solution to solve this?
I have tried to clear users' browsing data, restart Edge or computer, nothing helped.
Thanks in advance for your help.
Jan 17 2023 02:07 PM
Jan 18 2023 04:51 AM
Jan 18 2023 11:01 AM
Jan 18 2023 01:44 PM
@sukipa I confirm that we have the exact same printing issue (Version 109.0.1518.55). We operate in a french environnement.
Jan 18 2023 10:38 PM
@Jeremiah-V Thanks for your help. We were able to reproduce and solve the problem by renaming affected printers. German environment, printers with umlauts (Büro(=office)).
Jan 19 2023 02:15 AM
Jan 19 2023 02:47 AM
Jan 19 2023 04:14 AM
Jan 19 2023 04:21 AM
Worked: even in English if you have "-" in the printer name, it's causing the issue, removing "-" worked.
Definitely an issue with MS Edge
Jan 19 2023 05:05 PM - edited Jan 19 2023 05:07 PM
A new stable build was released today 109.0.1518.61. It should contain the fix for this issue. Please let me know if you're still experiencing this after updating.
Jan 20 2023 02:17 AM
Jan 20 2023 04:34 AM
Issue fixed after Edge Update
Edge 109.0.1518.55 (older version), newer version which is updated 109.0.1518.61.
Apr 13 2023 03:41 AM
Does anyone have this issue again? Seems to be when the previous printer has a - or / in the name. If I choose Microsoft Print to PDF and then print again it comes up instantly remembering the old selection. But I change it to a printer with the symbol in it crashes and does not respond.
CTRL SHIFT P works a treat as a work around.
Apr 13 2023 04:07 AM
Apr 13 2023 04:57 AM
Thank you for replying. We are on the same version. Will go back to looking our end thank you again.
Apr 13 2023 06:27 AM