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teddysmail2012gmail's avatar
teddysmail2012gmail
Copper Contributor
Dec 13, 2022

Edge passwords

after installing edge, passwords disappeared

3 Replies

  • JeremiahV's avatar
    JeremiahV
    Former Employee
    Hello teddysmail2012gmail,
    So, we can better assist you please provide more info about this issue. What OS/Device is this occuring on? Are you syncing passwords from another device? Have you logged out of your MS Edge profile and logged back in?
    • teddysmail2012gmail's avatar
      teddysmail2012gmail
      Copper Contributor
      HI, Thankyou for your reply and I should have clarified the situation more better.
      I connected to Edge some time ago, but all passwords saved disappeared, and this was a known issue and a workaround was found (not used by me, I disconnected from Edge)
      I dont use Edge but want to add it to my browser and wanted to know if my passwords all disappeared, how I could retrieve them. Kind regards
      • JeremiahV's avatar
        JeremiahV
        Former Employee
        Thanks for the info. When you were using MS Edge previously, did you log into an account and sync your passwords and other data?

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