Forum Discussion
Edge not recognizing Xbox controllers (for Xbox cloud gaming) anymore
Microsoftmakedir thanks for making the extra questions and help to clarify the issue!
xclouder thanks for the report! I am glad that your Xbox Series X controller is working again 🙂 Just want to make clear that you can go back using the "regular" Edge instead of Edge Canary when it reaches version 112.
About the Xbox 360 gamepad, could you answer these questions?
- What model is your Xbox 360 USB adapter? Could you please send a link with the product information and brand?
- What model and brand is your Xbox 360 gamepad?
- Could you also please send your Xbox 360 gamepad HID (Human Interface Device) information? If so, please follow these steps:
- Navigate to HID Explorer (nondebug.github.io).
- Click "Connect", select your device, and connect it. It might help to have only the 360 gamepad connected so less options are shown. You can confirm that you have selected the correct gamepad if moving the analog sticks make the number in the "Input report" area to change.
- Please copy all the information in the "Device info" text box and send it here.
Thanks!
Hi both - apologies for delayed response, work blew up a bit! Please see details below as requested though:
What model is your Xbox 360 USB adapter? Microsoft Xbox 360 Wireless Receiver for Windows is all that's written on the underside of the unit, strangely no model number etc. (it is an official one though). Label on the lead itself says Model 1086 P/N X809782-005 - same as this model (https://www.amazon.com/Original-Microsoft-Wireless-Receiver-Windows-Pc/dp/B0195QYOC4/ref=cm_cr_arp_d_product_top?ie=UTF8) although for some reason that has a 009 suffix rather than 005. May be market-specific
What model and brand is your Xbox 360 gamepad? Official controller. Detail inside battery cover is X801769-009 and is same as (https://www.amazon.com/Xbox-360-Wireless-Controller-Renewed/dp/B00VB1R2VC)
Could you also please send your Xbox 360 gamepad HID (Human Interface Device) information?
productName: Controller (Xbox 360 Wireless Receiver for Windows)
vendorId: 0x045E (1118)
productId: 0x02A1 (673)
opened: false
collections[0]
Usage 0001:0005
Input reports: 0x00
Input report 0x00
16 bits (bits 0 to 15)
Data,Var,Abs
Usage: 0001:0030 (Generic Desktop > X)
Logical bounds: 0 to -1
Physical bounds: 0 to -1
16 bits (bits 16 to 31)
Data,Var,Abs
Usage: 0001:0031 (Generic Desktop > Y)
Logical bounds: 0 to -1
Physical bounds: 0 to -1
16 bits (bits 32 to 47)
Data,Var,Abs
Usage: 0001:0033 (Generic Desktop > Rx)
Logical bounds: 0 to -1
Physical bounds: 0 to -1
16 bits (bits 48 to 63)
Data,Var,Abs
Usage: 0001:0034 (Generic Desktop > Ry)
Logical bounds: 0 to -1
Physical bounds: 0 to -1
16 bits (bits 64 to 79)
Data,Var,Abs
Usage: 0001:0032 (Generic Desktop > Z)
Logical bounds: 0 to -1
Physical bounds: 0 to -1
10 values * 1 bits (bits 80 to 89)
Data,Var,Abs
Usages: 0009:0001 (Button Button 1) to 0009:000A (Button Button 10)
Logical bounds: 0 to 0
4 bits (bits 90 to 93)
Data,Var,Abs,Null
Usage: 0001:0039 (Generic Desktop > Hat Switch)
Logical bounds: 1 to 8
Physical bounds: 0 to 4155
Units: 1
18 bits (bits 94 to 111)
Cnst,Ary,Abs
Logical bounds: 0 to 0
Think that's everything - hope it's of use. As I mentioned previously, absolutely no issues with the X360 pad running games locally ie. installed vs Xcloud.
- GabrielSBHey xclouder, to have a deeper look on your specific situation, could please send us your Edge histogram data?
To make we have a clean snapshot, please fully close Edge and restart it. Also make sure that you have only this gamepad connected to your machine. Then, repro your issue by navigating to https://gamepad-tester.com/ and press the gamepad buttons in an attempt to make it show up in the page. After doing it, please navigate to edge://histograms/Microsoft.GamepadWgiDataFetcher , copy all the information shown on the page (ctrl+a and ctrl+c), and send back to us here.
Hopefully this will help us to understand what is happening in your machine.
Thanks! - Hi GabrielSB - thanks for getting back to me. I've tried again just now in Microsoft Edge
Version 115.0.1866.0 (Official build) canary (64-bit) but same applies - gamepad not recognised (using the X360 version with the adapter).
Pad also not recognised in https://gamepad-tester.com/ in Edge but using the tester in Brave and logging in to Xcloud also in Brave both worked ie. I could play a game.
This issue seems limited solely to Edge (at least on my machine). - GabrielSBxclouder
Hi! Of course, the info you provided is very helpful! I had a look and tried replicating your issue in Edge 112.0.1722.64 (Official build) (64-bit), but it worked as expected. I have been able to use the X360 gamepad in xcloud too. For the test, I used a Microsoft wireless receiver just like the one in the link and a Microsoft Xbox 360 wireless gamepad. I was wondering if you are still having issues with this. Is it the case?
Thanks!