Forum Discussion
Edge keeps signing me out
- May 17, 2024
florismkleijne HP Elitebook laptop, Windows 11 (language Norwegian), changed from 365 work account to personal 365 account earlier this year. Login to Windows with personal account. Had this problem with Microsoft Edge signing me out all the time.
Possible solution: Opened Settings, Accounts, Login options, deleted all Hello options (face recognition, finger print and PIN). Recreated these Hello options. I guess there was a connection to my earlier work account in these settings. After restart of laptop there is no problem with Edge signing me out (so far so good day at one). Will report back later this week.
florismkleijne HP Elitebook laptop, Windows 11 (language Norwegian), changed from 365 work account to personal 365 account earlier this year. Login to Windows with personal account. Had this problem with Microsoft Edge signing me out all the time.
Possible solution: Opened Settings, Accounts, Login options, deleted all Hello options (face recognition, finger print and PIN). Recreated these Hello options. I guess there was a connection to my earlier work account in these settings. After restart of laptop there is no problem with Edge signing me out (so far so good day at one). Will report back later this week.
- MarcinGrzybekJun 25, 2024Copper Contributor
For me the solution worked, I'm no longer being logged-off from Edge account.
- florismkleijneJun 11, 2024Brass ContributorThat's it: remove facial recognition and fingerprint if you have configured those, then pin. While those are removed, sign in with your password. But once you've seen that Edge stays signed in, you can re-enable pin (and facial/fingerprint) and the problem should stay away.
- vlad_8011Jun 13, 2024Copper Contributor
I have tried disabling all hello options and now also reinstalled edge. After usage of Vivaldi and firefox i got back to edge, and right after 2 days it started out of nowhere. I guess we are fighting with symptoms, but root of the issue can be fixed only by microsoft.