Forum Discussion
Edge deletes Edge
- Jul 25, 2019Update: we believe we've identified the issue here and hope to fix this soon. Thank you so much for helping to identify this issue before it went out to a broader population!
derekamoss and other folks - thanks so much for reporting this and the information you've provided so far. This is not the behavior we want to enable for users right now, Insiders or not.
If you are seeing this on your device, can you provide a few pieces of information?
- If you are in the Windows Insider Program or not
- Your version of Windows - you can run winver to get this, it will be something like "Version 1809 (OS Build 17763.292).
- What channel of the new Microsoft Edge you have installed: dev or canary.
Thank you!
- JTKimbellJul 25, 2019MicrosoftUpdate: we believe we've identified the issue here and hope to fix this soon. Thank you so much for helping to identify this issue before it went out to a broader population!
- derekamossJul 25, 2019Iron Contributor
- JTKimbellJul 26, 2019Microsoft
Following up here, if anyone gets into the state where the existing version of Microsoft Edge is hidden in the apps list in Start menu and from search results, a temporary workaround (while our fix gets rolled out) is to uninstall the Canary or Dev versions of the new Microsoft Edge.
If there are any questions, please let me know.
- tomscharbachJul 28, 2019Bronze Contributor
JTKimbell "Update: we believe we've identified the issue here and hope to fix this soon. Thank you so much for helping to identify this issue before it went out to a broader population!"
I think that the problem expanded with the introduction of KB4505903, which is to suggest that we are advancing backwards.
I reported on Wednesday July 24 that I could not replicate the error using Windows 10 Pro 1903 Build 18362.239 and Edge Dev Version 77.0.223.0.
This morning, the error showed up. The only change in environment was installation of KB4505903 this morning, which updated my computer to Windows 10 Pro 1903 Build 18362.267.
The error does not manifest on another computer which has not yet been updated, running Windows 10 Pro 1903 Build 18362.239 and Edge Dev Version 77.0.223.0.
So whatever else happened, it looks like the error may have been released into the wild, so to speak, by KB4505903.
In response to your question regarding Windows Insider participation (which might or might not be relevant at this point), I am a member of the Windows Insider Program, but am not currently testing any Insider builds on any of my computers. I am running the production 1903 version on both computers I'm using to test Edge Chromium.
- tomscharbachJul 29, 2019Bronze Contributor
I have confirmed that installation of KB4505093 triggers the "Edge Deletes Edge" behavior, as I suspected yesterday.
I updated the computer running Windows 10 Home 1903 Build 18362.239 with KB4505093 this morning and took a moment to document the change.
BEFORE the KB4505093 update, both EdgeHTML and Edge Chromium show up in the Start list:
AFTER the KB4505093 update (moving the build to Windows 10 Home 1903 Build 18362.267), EdgeHTML is gone from the list: