Forum Discussion
Edge crashing on launch - MacOS Catalina 10.15.4
I have tried all insider channels and the official release of Edge and they all behave the same: crashing as soon as I try to launch.
MacOS Catalina 10.15.4
Today's update has fixed the issue and the browsers are now functioning as expected
11 Replies
- ivodurchevCopper Contributor
Today's update has fixed the issue and the browsers are now functioning as expected
- Deleted
ivodurchev Thanks for reporting this to us. I had brought your original post to our mac team and will update them with the good news! If this happens again, please feel free to let us know and we can do more advanced troubleshooting.
Fawkes (they/them)
Project & Community Manager - Microsoft Edge- viveksivCopper Contributor
Deleted I have a strange issue on both 10.15.4 and now 10.15.5. Edge while trying to launch private window crashes!
- RichardBottiglieriCopper Contributor
ivodurchev, I don't have this issue on any of my Macs. Try deleting (or renaming) the Edge data folders. Here's the full path:
/Users/YOUR-USER-NAME/Library/Application Support/Microsoft Edge
/Users/YOUR-USER-NAME/Library/Application Support/Microsoft Edge Beta
/Users/YOUR-USER-NAME/Library/Application Support/Microsoft Edge Canary
/Users/YOUR-USER-NAME/Library/Application Support/Microsoft Edge Dev
Once you do this, relaunch the app. You'll need to recreate the profiles (or logon), but this should work.
- ivodurchevCopper Contributor
RichardBottiglieri Tried this few times with no success. The apps still crash on startup.
- RodUofCCopper Contributor
ivodurchev I waited for the daily update, but Edge still would not launch. When that failed, I tried deleting Edge and reinstalling from dl. No success. I then deleted Edge with all associated files (plists, etc.), emptied trash, rebooted, and reinstalled, but it none of that worked either. The only way I could get it to open was by resetting the PRAM/NVRAM (holding down option+command+P+R at boot). I did not have to delete or reinstall after the reset; the app just opened as expected. Of course, I had to set up everything again, but...
My machine is a new 2019 MBP running macOS 10.15.5.
I was running whatever version of Edge Canary was current on July 7, 2020 when the problem first occurred. July 8th update installed via MS Autoupdate, but did not resolve problem. Before this incident, I had had no issues with Edge. I am also running it on two other MBPs of different vintages running the same OS with no problems.
R