Forum Discussion
Edge Beta crashing as of Jan 20, 2023 after update i guess
- Jan 21, 2023
I got this lovely message in WinDbg
seems to be a bug with old Microsoft's telemetry client accessing memory it shouldn't be hmmm.
STACK_COMMAND: ~9s; .ecxr ; kb SYMBOL_NAME: msedge+1990790 MODULE_NAME: msedge IMAGE_NAME: msedge.dll FAILURE_BUCKET_ID: NULL_POINTER_WRITE_c0000005_msedge.dll!Unknown OS_VERSION: 10.0.19041.1 BUILDLAB_STR: vb_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 IMAGE_VERSION: 110.0.1587.17 FAILURE_ID_HASH: {c171bb6a-7522-ae2f-5ecb-19c1b53d3623} Followup: MachineOwner --------- 0:009> ExceptionAddress: 00007ff9125e2ca0 (msedge!telemetry_client::IDataFieldVisitor::IDataFieldVisitor+0x0000000001990790) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000001 Parameter[1]: 0000000000000000 Attempt to write to address 0000000000000000
Sorry for the inconvenience. The fix should be released shortly. Until then a workaround may be:
- Close all instances (verify in task manager)
- msedge.exe --disable-features=msTriggeringSignalGenerator,msTriggeringUseAssetDeliveryService
If that doesn’t help, please retreat to the stable channel.
- Keith_UKJan 23, 2023Copper ContributorUnfortunately that won't work on MacOS, do you have an alternative for Monterey?
- Eric_LawrenceJan 23, 2023Microsoft
To pass arguments on Mac, use Terminal to launch.
1. Verify all instances are closed in Activity Monitor (or whatever Mac task manager)
2. Run/Applications/Microsoft\ Edge\ Beta/Contents/MacOS/Microsoft\ Edge\ Beta --disable-features=msTriggeringSignalGenerator,msTriggeringUseAssetDeliveryService
- eelpoutJan 23, 2023Copper Contributor
Eric_Lawrence disabling the features as you suggested worked for me. thanks!
- Keith_UKJan 23, 2023Copper ContributorThe issue, crashing after 5 - 10 minutes, is present on MacOS Monterey version 110.0.1587.15
- Daniel BairdJan 23, 2023Copper ContributorI'm afraid "msedge.exe --disable-features=msTriggeringSignalGenerator,msTriggeringUseAssetDeliveryService" did not work for me 😞
- Eric_LawrenceJan 23, 2023Microsoft1. You confirmed that there were no msedge.exe processes in Task Manager before running, right?
2. Can you please share an Uploaded Crash Report ID # from your edge://crashes page?- Daniel BairdJan 23, 2023Copper Contributor
It crashed one more time, but does seem more stable now.... crash report below:
{
"Local ID": "c20665df-6bff-47e2-94a1-bdaa55a89abe",
"Upload ID": "c20665df-6bff-47e2-94a1-bdaa55a89abe",
"Bucket ID": "1d6f27b21353eae95db75eba16cd3452",
"Cab ID": "",
"Capture Time": "Monday, 23 January 2023 at 15:05:16",
"Upload Time": "Monday, 23 January 2023 at 15:05:16",
"State": "Reported",
"P1": "msedge.exe",
"P2": "110.0.1587.17",
"P3": "msedge.dll",
"P4": "110.0.1587.17",
"P5": "123677856",
"P6": "browser",
"P7": "0xc0000005",
"P8": "0"
}
- devdave1175Jan 23, 2023Copper ContributorThank you. This worked for me.
- mkaplan519Jan 23, 2023Copper Contributor
I confirm that it did work for me 🙂
Thank you!
- SDesienneJan 23, 2023Copper Contributor
This solution worked fine for me.
All Edge instances (including the stable channel) must be closed before to add parameters to the shorcut target on the start menu.
Thank you.
Hope they'll publish an upgraded fixed build via windows update soon.
- AaronMTJan 23, 2023Brass ContributorIs there a planned generated Beta build being pushed out today or tomorrow?
- Peter_LanguageJan 23, 2023Copper ContributorThanks, but I tried another browser, and that works fine, I will use that from now on. It was a mess anyway to login with my Microsoft account on this forum 😞
- ArjanCornelissenJan 23, 2023Brass ContributorThis worked for me.
I did, however start a terminal in the edge beta directory and started it that way
C:\Program Files (x86)\Microsoft\Edge Beta\Application
RUnning now for several hours without crash 🙂 - LezzaDezzaJan 23, 2023Copper Contributor
Thanks for the update.
I'm currently testing this workaround, will update shortly with results.
I've edited my shortcut and verified the arguments get passed
- andresJan 23, 2023Brass ContributorThat's exactly what I did and finally some peace of mind.
Now, when would it be time to change it back, and will we ever remember to do so?- LezzaDezzaJan 23, 2023Copper Contributornext version release I presume.
I hope I remember. Question is, what does disabling these features actually break and are they actually important? 😉
All seems to be working however.