Forum Discussion
Sorry Josh but it started to feel AI when you ask questions that were all done at the start. I think maybe somebody at MS hadtransferred me to a blog? or simular because they don't want to work on this. If so, just be honest with me. I don't accept the opportunity to use beta and then when it glitches you dump me. I thought the idea was that the glitch that hits me will hit others and MS wants to find these glitches. This is my only glitch but if you leave me with a one line "idea" every day, quite honestly, that's crap.josh_bodner
waltnich You're right, it's very possible this is something that might affect other people, which is why I'm trying to get as much information as possible about when you do and don't see it. I just don't know who you've already talked with to know what all they tried with you. I'd still like to know if it works in InPrivate in Edge, and if you're up for testing some more, if it works in a different profile (you can just create a new profile and then delete it when you're done). Also, when I said other browsers, I should have been more specific and said other versions of Edge. Since you're seeing this behavior in the Dev channel and it started recently, it would be good to download Canary and try it in there, which would be the best way to determine whether it's something wrong with the whole browser or just something that's gone wrong with your profile data, since those two possible bugs are in very different parts of the program.
- waltnichJun 26, 2020Copper ContributorOK, Josh. more testing. The last rep started very confident. Gave him on-line access, so I'm not sure what it was he was doing. Spent a lot of time and concluded it had to go to the mail beta group.. But we can't get anything done one post daily.
My original IE from before I downloaded the Edge Beta has upgraded to Edge and that browser opens fine. I don't think that browser is set to sync with my other systems because my new Bookmarks/Favorites setup is the old one in that browser.. - josh_bodnerJun 28, 2020Microsoft
waltnich yeah, sorry, this probably isn't the best forum for actively getting you back into a working state; that's just not what our main focus is here, so it's good that you're also working with support agents. I don't know which support agents you've tried already, but in case you weren't aware, we've also got agents dedicated to the browser, and you can open a ticket from https://microsoftedgesupport.microsoft.com/hc/requests/new.
- waltnichJun 28, 2020Copper Contributor
Thanks Josh, I'll give that a try.
I've got used to having different browsers open, it's not really inconvenient.josh_bodner