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ikjadoon's avatar
ikjadoon
Bronze Contributor
Jun 10, 2019
Solved

Dev build unable to sign into HBO GO (Chrome, Firefox, and classic Edge all work perfectly)

HBOGO.com uses URL re-directs for customer logins (to a site called evergent.com) . These redirects work on Chrome, Firefox, and classic Edge perfectly.   On Chromium Edge (Version 76.0.176.1, dev,...
  • ikjadoon's avatar
    ikjadoon
    Jun 19, 2019

    ikjadoon 

     

    I've figured it out! I'd cleared cookies on hbogo.com, but those are not the only cookies HBO stores!

     

    To fix this issue (if you get it):

     

    1. Go to Edge's Settings
    2. Go to Site Permissions on the left menu
    3. Open the Cookies subpage
    4. Click "See all cookies and site data"
    5. Type in "hbo" and remove anything HBO related: auth.hbo, hbogo, hbo.com, hbola, etc.

    Refresh the HBO GO home page and voila, it will properly redirect this time!

     

ikjadoon's avatar
ikjadoon
Bronze Contributor
Jun 11, 2019

Noel Burgess 

 

Ah, no worries. I wanted to make sure I got what you were saying.

 

Technically, you don't need a subscription to see the bug. Clicking any provider here should automatically fail with that error, if this is a genuine bug and not just something weird on my system: https://play.hbogo.com/login

 

I appreciate the help. I've tried on two systems, but both immediately spring the error. Perhaps a re-install will help. 

ikjadoon's avatar
ikjadoon
Bronze Contributor
Jun 19, 2019

ikjadoon 

 

I've figured it out! I'd cleared cookies on hbogo.com, but those are not the only cookies HBO stores!

 

To fix this issue (if you get it):

 

  1. Go to Edge's Settings
  2. Go to Site Permissions on the left menu
  3. Open the Cookies subpage
  4. Click "See all cookies and site data"
  5. Type in "hbo" and remove anything HBO related: auth.hbo, hbogo, hbo.com, hbola, etc.

Refresh the HBO GO home page and voila, it will properly redirect this time!

 

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