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alexfreu's avatar
alexfreu
Copper Contributor
Oct 31, 2019

BrowserMetrics

There is a folder %localappdata%\Microsoft\Edge Dev\User Data\BrowserMetrics with thousands of 4 MB files like BrowserMetrics-5D3A8F5A-1AF0.pma that fill up my precious SSD disk space. Can I remove ...
Andrew Grantham's avatar
Andrew Grantham
Copper Contributor
Mar 16, 2021

Thanks Alex,

 

Version 89.0.774.50 (Official build) (64-bit) - Folder is currently sat at around 35GB, it's dropped as low as 2.5GB but has ballooned as high as 179GB which filled the SSD.

 

Alexandra-R 

Alexandra-R's avatar
Alexandra-R
Former Employee
Mar 17, 2021
The team is looking into this but has requested some more information, if you're willing to help out! This gets a little involved but we'd really appreciate your assistance.

First, navigate to edge://local-state/ and grab everything there, save to a .txt file.

Next, head to edge://version/?show-variations-cmd and grab everything there as well, save to a .txt file also (different files please!)

Finally, if you could head to edge://policy/ and submit feedback (Alt + Shift + I), check to include the screenshot as well as diagnostic data, attach the 2 .txt files, and add the string "TC0317AR-1010LUO-TMEP908" so we can link it to this issue. If you'd like the team to be able to reach out directly, please check to include your email as well.

For your visibility, this information will help the team identify what's going on behind the scenes with your local state and reproduce it on their end. Thanks again for your help digging in to this!
  • dave260's avatar
    dave260
    Brass Contributor
    Mar 22, 2021

    Hi Alexandra Alexandra-R

    Thanks for your reply. I can resubmit all of my info and include the correct Project label. No problem. Just let me know if that would help keep track of my input.

    Dave

  • Alexandra-R's avatar
    Alexandra-R
    Former Employee
    Mar 22, 2021

    dave260 SkyGrel19 Can you both submit feedback according to my previous post? I've marked it as the answer to make it more visible to folks landing on this thread with this issue 😃

    Edit - Sorry Dave, I just read more carefully that you were able to submit already and just missing the string!

  • SkyGrel19's avatar
    SkyGrel19
    Copper Contributor
    Mar 20, 2021

    Hi! I have the same issue: sometimes, while Edge is opened, a lot of 4MB files in BrowserMetrics directory are appearing. So i lost all my space on C: drive several times. The first time i faced with this issue about month ago.

  • dave260's avatar
    dave260
    Brass Contributor
    Mar 20, 2021

    Alexandra-R

    Hi Alexandra,

    I sent a report with data files regarding BrowserMetrics for Edge but forgot to add the string you need to identify the project:  TC0317AR-1010LUO-TMEP908.

    I tried another member's idea of compressing the Browser Metrics data. It went from 10 GB to 2MB. I then deleted the individual 4 mb files, leaving a few of current date. That action brought Edge to a grinding halt. Previous tabs would not open until I closed most of them. I had closed Edge, but I guess I should have closed all the tabs individually.

    Also wanted to mention that "Windows Explorer" CPU usage grows form single digits 5-9% to double every few days. i.e up to 25-40% which greatly restricts overall performance. The only way I can clear that is to reboot Windows 10. Not directly related to the Edge problem, but it is a W10 problem.

    Thanks for your efforts in getting this resolved. I really do like Edge and W10. Hoping to not have to go back to Chrome or FireFox!

    Dave Mills

  • Alexandra-R's avatar
    Alexandra-R
    Former Employee
    Mar 19, 2021
    Thank you for submitting! I'll let you know if the team needs additional info!
  • lexcyn's avatar
    lexcyn
    Iron Contributor
    Mar 19, 2021
    Thanks for this - this seems to be happening more and more, I was running out of HD space and found over 65GB of these files which I just removed. I sent off the feedback with those diagnostic files, if you need any more information let me know and I can grab it for you!

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