Office365 -Subscriptions not showing up

PeterRising I have purchased Office365 online from Microsoft Store a couple of months ago. When I login to Microsoft Portal for Office 365, I can't see it under my "orders"  neither when I click on "Services and Subscriptions". The problem is, the same day, about 5 minutes after I have purchased it, they deducted and I know that I get the first month free. When I asked why this happened it was told to me that I as mistaken. I have emailed them back with proof that money was deducted from account about 5 minutes after I purchased, but to this day nobody replied. It has been a couple of months now, probably just over 2 months, and I would have thought it would show on my Order History, but nothing. I have mentioned that I would like a refund and will not be using MS Office any longer because I did not agree to money being deducted from my account 5 minutes after purchase!!! 

I do not work, so I hardly have any money in my account and that day Microsoft took my last that I had. I was going to pay full for the year a month after my free trial, but Microsoft just robbed me. SO unprofessional, the reply I got back. Please assist as soon as possible because I am just getting more pissed everyday when I check and don't see my subscription on my Order History, which makes me think I was scammed in some way!!!!