We’re excited to announce a new preview release of the Microsoft 365 network connectivity test tool at https://connectivity.office.com today. This update builds on the existing features (network connection map, 20+ network connectivity tests) and adds a connection to your Microsoft 365 tenant so you can submit your test report to your administrator in the Microsoft 365 Admin Center. The update also features a new, streamlined user interface and updated documentation. The tool shows elements detected from your network perimeter in a map: We are maintaining all the existing tests we currently run: Network backhaul distance from the user to the network egress In use Exchange Online service front door Comparative performance of Microsoft 365 customers near you Time to make a DNS request on your network Distance to your DNS recursive resolver Distance to y our proxy server if one is detected Your VPN if one is detected and evaluation of whether you are following split tunnel guidance Exchange Online service front door network latency Best Exchange Online service front doors for your location The in-use Exchange Online DNS entry SharePoint Online service front door latency SharePoint and OneDrive download speed Buffer bloat while under download load SharePoint Online service front door DNS entry Microsoft Teams media connectivity UDP Packet loss UDP latency UDP jitter TCP Connectivity tests to all required Microsoft 365 URLs Detection of any SSL break and inspect intermediary devices on Microsoft 365 URLs Traceroute details for each service front door for Exchange Online, SharePoint Online, and Microsoft Teams Documentation for the tool and each of the tests can be found here: https://docs.microsoft.com/microsoft-365/enterprise/office-365-network-mac-perf-onboarding-tool NEW: Connection to your Microsoft 365 tenant and ability to submit test reports to the Microsoft 365 Admin Center. You do not need to sign in to run the tests and see results, but if you sign in you are then able to share test reports with your administrators, your account team at Microsoft, your coworkers, and with anyone using a deep link URL. Sharing with coworkers and with a deep link URL are controlled by the tenant administrator. By default, the deep link URL sharing is disabled in connectivity.office.com but an Administrator can enable it. Coworker sharing is enabled by default for connectivity.office.com but can be disabled by an administrator. Once you have shared the report, send the other user(s) a link to https://connectivity.office.com/reports and ask them to sign-in. You can review test reports that you previously ran while signed in by selecting the Reports node. There is also a page showing the status of Microsoft’s global network and any issues impacting Microsoft 365. Tenant administrators with the Report Reader role can view the network test reports under Health -> Network Connectivity (preview).

Calum_L1 The location access information is documented at https://docs.microsoft.com/Microsoft-365/Enterprise/office-365-network-mac-location-services. I'll call out that locations are approximated to 300m x 300m accuracy before the leave the client and they are aggregated only to city accuracy for reporting. Today this comes from OneDrive only, but we are expanding to other clients. You can disable use of Windows Location Services for this even if it's enabled on the clients on the Admin Center network connectivity page -> Settings -> Location opt-in. You can use the LAN subnet model with all Windows Location Services disabled and use that to correlate network measurements with your office locations. Read about configuring that at https://docs.microsoft.com/Microsoft-365/Enterprise/office-365-network-mac-perf-overview#2-add-locations-and-provide-lan-subnet-information Let us know if you have any other questions. Regards, Paul

Hi,"By default, the deep link URL sharing is disabled in connectivity.office.com but an Administrator can enable it."Please let us know how do we enable this currently can't share with external or Copy link grayed out.

Hey There, are we able to share these reports with M365 Groups? Ideally we would like front line HD team members to help the user run the test on their machine and forward to a group for collaborative discussion. Currently it only seems that you can share to individual people.

PaulAndrewI have now utilized the new tool for the first time and I like the overall usability.But I'm missing one important, but simple feature. The naming of the reports.I'm just having strange Office issues (no ProPlus client) at a customer and I try to figure out if there might be some connectivity issues. So I'm testing from different clients, domains and locations. Sometimes with the same user.Unfortunately the only attribute to recognize different reports is the timestamp.Therefore it would be nice to set a name for a report if you are logged in.

It appears that the tool doesn't take into account when you've spilt tunneled the data traffic but need to leave the authentication flows via a proxy for tenant restrictions/conditional access. I show that my network connection is in MA, but that is only for my authentication traffic and not the data traffic. In the office, I use Express route so my data traffic goes to central NC and then directly to a POP for MS. Love the idea around this and glad we can now direct people to get some details, but if I show end users this, all they will see is the red alert for egress location which isn't correct with how their data is actually reaching MS.

Forum Discussion

PaulAndrew

Microsoft

Sep 14, 2020

Microsoft 365 network connectivity test tool now with report sharing is released to preview

We’re excited to announce a new preview release of the Microsoft 365 network connectivity test tool at https://connectivity.office.com today.

This update builds on the existing features (network connection map, 20+ network connectivity tests) and adds a connection to your Microsoft 365 tenant so you can submit your test report to your administrator in the Microsoft 365 Admin Center. The update also features a new, streamlined user interface and updated documentation.

The tool shows elements detected from your network perimeter in a map:

We are maintaining all the existing tests we currently run:

Network backhaul distance from the user to the network egress
In use Exchange Online service front door
Comparative performance of Microsoft 365 customers near you
Time to make a DNS request on your network
Distance to your DNS recursive resolver
Distance to y our proxy server if one is detected
Your VPN if one is detected and evaluation of whether you are following split tunnel guidance
Exchange Online service front door network latency
Best Exchange Online service front doors for your location
The in-use Exchange Online DNS entry
SharePoint Online service front door latency
SharePoint and OneDrive download speed
Buffer bloat while under download load
SharePoint Online service front door DNS entry
Microsoft Teams media connectivity
UDP Packet loss
UDP latency
UDP jitter
TCP Connectivity tests to all required Microsoft 365 URLs
Detection of any SSL break and inspect intermediary devices on Microsoft 365 URLs
Traceroute details for each service front door for Exchange Online, SharePoint Online, and Microsoft Teams

Documentation for the tool and each of the tests can be found here:

https://docs.microsoft.com/microsoft-365/enterprise/office-365-network-mac-perf-onboarding-tool

NEW: Connection to your Microsoft 365 tenant and ability to submit test reports to the Microsoft 365 Admin Center.

You do not need to sign in to run the tests and see results, but if you sign in you are then able to share test reports with your administrators, your account team at Microsoft, your coworkers, and with anyone using a deep link URL. Sharing with coworkers and with a deep link URL are controlled by the tenant administrator.

By default, the deep link URL sharing is disabled in connectivity.office.com but an Administrator can enable it.

Coworker sharing is enabled by default for connectivity.office.com but can be disabled by an administrator. Once you have shared the report, send the other user(s) a link to https://connectivity.office.com/reports and ask them to sign-in.

You can review test reports that you previously ran while signed in by selecting the Reports node.

There is also a page showing the status of Microsoft’s global network and any issues impacting Microsoft 365.

Tenant administrators with the Report Reader role can view the network test reports under Health -> Network Connectivity (preview).

32 Replies

AnetaKotucha
Brass Contributor
Apr 12, 2022
Hello, about this:
"Sharing with coworkers and with a deep link URL are controlled by the tenant administrator."
Where is this exactly being controlled?
At the moment we seem to be able to send the report to a coworker, but the reports never arrive.
- PaulAndrew
  Microsoft
  Apr 12, 2022
  Sharing controls are in the Microsoft 365 Admin Center under Health -> Network Connectivity -> Settings -> Sharing and user-submitted reports.
  
  FYI There is no email sent when a report is shared. The receiving user should navigate to https://connectivity.office.com/reports to see them.
  - AnetaKotucha
    Brass Contributor
    Apr 12, 2022
    PaulAndrew many thanks for your answer. Our settings are as below. Quite many people tried to share their report with me in the past 2 days, but my Reports shared with me section shows still 0. Any idea why this would be? Does it take some longer time for the reports to arrive by any chance?
    
    Btw, I also tried sharing the report with one of our back office admins and also nothing arrived on his side.
Pieterrrman
Copper Contributor
Jun 30, 2021
PaulAndrew
It would be nice if we could export te results to for example Excel. We are troubleshooting Teams connectivity issues and i have to run the tool many times from different locations. Would be great if it was easy to collect all these results
JimSchwartz
Brass Contributor
May 20, 2021
It appears that the tool doesn't take into account when you've spilt tunneled the data traffic but need to leave the authentication flows via a proxy for tenant restrictions/conditional access. I show that my network connection is in MA, but that is only for my authentication traffic and not the data traffic. In the office, I use Express route so my data traffic goes to central NC and then directly to a POP for MS. Love the idea around this and glad we can now direct people to get some details, but if I show end users this, all they will see is the red alert for egress location which isn't correct with how their data is actually reaching MS.
- Samuel_Liu
  Copper Contributor
  Jun 18, 2021
  This looks good, Is there any API which I can use to do the test? Eg. my PC call an API and that API will connect to Office Apps and you give test result in Json file format(Like egress location, score, latency etc.)?
JosefVagner
Copper Contributor
Apr 29, 2021
PaulAndrew - is it possible to automate repeating run of the tool during day?
- PaulAndrew
  Microsoft
  Apr 29, 2021
  JosefVagner The tool has to be run manually from the web site connectivity.office.com. We're considering future planning and it would be valuable to learn more about your scenario where you need this. Can you send me a private message to describe the need more?
  
  Regards,
  
  Paul
  - woelki
    Iron Contributor
    May 06, 2021
    PaulAndrewI have now utilized the new tool for the first time and I like the overall usability.
    But I'm missing one important, but simple feature. The naming of the reports.
    
    I'm just having strange Office issues (no ProPlus client) at a customer and I try to figure out if there might be some connectivity issues. So I'm testing from different clients, domains and locations. Sometimes with the same user.
    
    Unfortunately the only attribute to recognize different reports is the timestamp.
    Therefore it would be nice to set a name for a report if you are logged in.
odetonoise
Copper Contributor
Mar 15, 2021
Hey There, are we able to share these reports with M365 Groups? Ideally we would like front line HD team members to help the user run the test on their machine and forward to a group for collaborative discussion. Currently it only seems that you can share to individual people.
- PaulAndrew
  Microsoft
  Mar 15, 2021
  odetonoise You are correct this only supports individual users. Thanks for the feedback.
  
  Regards,
  
  Paul
TaniaSanchez
Copper Contributor
Feb 05, 2021
PaulAndrew

I used this connectivity test often and I would like to be able to print the page on PDF to share it with customers or embed it to documentation. Currently when I try to print to pdf using Microsoft Print to PDF printer only the first page is printed. This does not happen on other websites and it seems it is because of the way the page is built.

Any chance to allow pdf printing for more than just the first page?

Thanks!

Tania
- PaulAndrew
  Microsoft
  Feb 05, 2021
  TaniaSanchez can you please specify which page and tab you re having troubles with? Is it summary, details, reports, network health status, etc? Let me know and I'll try to repro this.
  
  Paul
  - TaniaSanchez
    Copper Contributor
    Feb 05, 2021
    PaulAndrew,
    
    Thanks for your reply. It is the details page once you run the report. It seems when you try to print only the visible part of the page would get printed and not the full report.
    
    The details page is ok because there is only one page so it seems everything fits fine.
    
    Thanks for checking!
    
    Tania.
AusAdmin70
Copper Contributor
Feb 04, 2021
Hi,

"By default, the deep link URL sharing is disabled in connectivity.office.com but an Administrator can enable it."

Please let us know how do we enable this currently can't share with external or Copy link grayed out.
Shivtorov
Copper Contributor
Oct 18, 2020
PaulAndrew

BUG
On the "Network health status" page (https://connectivity.office.com/status) in the "Recommended resources" section the "VPN split tunnelling" URL is broken.

Incorrect URL:
https://docs.microsoft.com/microsoft-365/enterprise/office-365-vpn-split-tunnel
Correct URL:
https://docs.microsoft.com/microsoft-365/enterprise/microsoft-365-vpn-split-tunnel
- PaulAndrew
  Microsoft
  Oct 18, 2020
  Thank you. I logged this bug
Calum_L1
Brass Contributor
Oct 17, 2020
PaulAndrew Which apps send back telemetry for 365 Connectivity? Our security people have got a bit upset after hearing client devices report back where they located . Can 365 network connectivity work in any meaningful way when Windows 10 location services are turned OFF? However, the security team are willing to discuss having Windows 10 location services ON if I can assure them about which desktop apps are returning telemetry and location is turned off for most Store Apps.
- PaulAndrew
  Microsoft
  Oct 17, 2020
  Calum_L1 The location access information is documented at https://docs.microsoft.com/Microsoft-365/Enterprise/office-365-network-mac-location-services. I'll call out that locations are approximated to 300m x 300m accuracy before the leave the client and they are aggregated only to city accuracy for reporting. Today this comes from OneDrive only, but we are expanding to other clients.
  
  You can disable use of Windows Location Services for this even if it's enabled on the clients on the Admin Center network connectivity page -> Settings -> Location opt-in.
  
  You can use the LAN subnet model with all Windows Location Services disabled and use that to correlate network measurements with your office locations. Read about configuring that at https://docs.microsoft.com/Microsoft-365/Enterprise/office-365-network-mac-perf-overview#2-add-locations-and-provide-lan-subnet-information
  
  Let us know if you have any other questions.
  
  Regards,
  
  Paul
OliverRadcliffe
Brass Contributor
Sep 15, 2020
There's a bug with the display - repeated testing shows only gray lines on the map and no icons
- PaulAndrew
  Microsoft
  Sep 15, 2020
  OliverRadcliffe can you send me a screenshot please?
  - KenChong
    Iron Contributor
    Sep 15, 2020
    PaulAndrew Just tested and confirmed that the map is not showing any icon.