Help desk guidelines on Daylight Saving Time for Microsoft Office Outlook Calendars

The Exchange team has posted a helpdesk-oriented document that provides recommendations and prescriptive guidance for updating Outlook calendars to comply with the Daylight Saving Time (DST) 2007 rule changes. The goal is to provide an Outlook user with a "personal touch" experience to help them understand what is happening with their calendar. Enterprise and business customers may find this helpful when dealing with end user questions or answering their helpdesk calls on the subject.

General References

• Main Microsoft DST site - www.microsoft.com/dst2007
  
• DST Technical chats FAQ - blogs.technet.com/dst2007
  
• Webcasts and Technical Chats - http://support.microsoft.com/gp/dst_webcasts
  
• Step by Step Videos - http://msexchangeteam.com/archive/2007/02/21/435543.aspx#435553

Tools Availability

• Outlook Time Zone Data Update Tool - http://support.microsoft.com/kb/931667/en-us
  
• Outlook Time Zone Data Update Tool patch – http://support.microsoft.com/kb/933146/en-us
  
• Exchange Time Zone Data Update Tool - http://support.microsoft.com/kb/930879/en-us

More information

For more info on updating Outlook calendars, see the full help desk guidance at http://msexchangeteam.com/archive/2007/03/06/436731.aspx