Internal communications has never been more complex — or more essential. Whether you’re trying to cut through the noise, connect leaders with employees, or bring clarity to AI-driven change, the role of the modern communicator is evolving fast.
At this year’s M365 Community Conference, we’re excited to bring you the Viva Engage Track — a focused learning path designed to help communicators, HR leaders, IT partners, and community champions build connected, informed, and high‑performing workplaces. You’ll get access to Microsoft’s own communications experts, Viva Engage product leaders, and practitioners who run global‑scale comms — all ready to share the patterns, storylines, frameworks, and real‑world playbooks that drive impact. You’ll learn how to inform, inspire, and activate employees in ways that actually work at scale.
The sessions are stacked with can’t‑miss moments
Across three days, this track walks you through the full modern comms lifecycle — strategy, storytelling, measurement, deployment, AI readiness, and community activation. Whether you’re focused on executive comms, knowledge sharing, community management, or engagement strategy, this is built for you.
Today’s communicators are expected to:
- Navigate more channels than ever
- Reduce noise while increasing clarity
- Build trust in an era shaped by AI
- Move leaders closer to employees
- Create belonging in hybrid, dispersed organizations
- Support rapid change and transformation
Here’s a closer look at what you’ll learn in the Viva Engage & Communications track:
Modern Communications & Strategy
- How Microsoft Manages Global Employee and Executive Communications
Learn from John Cirone, Sr. Director of Communications, how Microsoft orchestrates communications for 200,000+ employees, drives leadership connection, and uses Engage, SharePoint, and Copilot to scale impact. - Breaking Through in a World of Information Overload and AI
Amy Morris, Director of Communications, will help you reimagine channels and delivery across Engage and SharePoint to reach the right people at the right time—without adding noise. -
Use data, insights, and employee listening to build your comms strategy
How do you measure and define success, and leverage signals from employee engagement and listening to drive business transformation and performance? Join Microsoft communications and product leaders for a practical look at how to build an effective listening system with tools including Engage, Insights, Glint and Pulse. Learn how to empower leaders and change agents with a comprehensive, 360-degree view of employee sentiment. And explore how insights can inform strategies and tactics to achieve your business objectives.
Events, Communities & Knowledge Sharing
- Company-Wide Events—Scaling Innovation with Engage
Learn how organizations run high-impact town halls, all-hands, and campaigns using Events, Q&A, Storyline, and Copilot. Product Group experts Dan Holme and Tricia Lybrook will give you the end-to-end experience for creating events your employees will remember! - AI-Powered Collaboration: Unlocking Your Employee Knowledge Base
See how Engage, Copilot, and intelligent agents help surface expertise and solve problems faster, while keeping people in the loop. See demos and learn directly from product group leaders Allison Michels and Ramya Rajasekhar about making this reality in your own organizations.
Governance, Deployment & AI Transformation
- From Governance to Growth: A Practical Playbook for Viva Engage Deployment
Turn governance, readiness, and compliance into a launchpad for adoption and engagement. Hear directly from the Product Group Leaders, Venkat Ayyadevara and Spencer Perry. - Community in the Age of AI - Humans at the center of Copilot Adoption
Elevate your communications and campaigns through the power of community and peer-to-peer lead learning. Communicators can lead the AI transformation at your company. Learn how AI-powered agents support community managers, but humans drive rituals, events, and engagement. Hear product experts Allison Michels and Sarah Lundy as they take you behind the scenes and showcase some Microsoft employee favorites, like the Copilot Adoption Community, campaigns, Camp Copilot and more. -
The Communicator’s Guide to Viva Engage
Learn how to maintain relevance and authenticity in the age of AI through personalization, targeting, and sequencing that respects how people work. Learn from Product Group expert Sarah Lundy, drawing on her experience at Microsoft Digital Comms, and Product Manager Najla Dadmand as they show how technology and communications can work together.
Spotlight Session: Engage Everywhere - The Viva Engage Roadmap
One of the most anticipated sessions of the entire track, Engage Everywhere: Communities, Events & Storylines in Teams (Roadmap), offers a first look at what’s coming next. Hear directly from our Product Leadership Team, Jason Mayans, VP of Product, Steve Nguyen, Customer Experience, and Murali Sitaram, CVP Viva Engage.
You’ll explore:
- The deeper native integration of Viva Engage inside Microsoft Teams -making communities, events, campaigns, and storylines feel seamless across devices and workstyles.
- AI-enhanced capabilities that connect employees to knowledge, leaders, and each other more intuitively and efficiently.
- New ways organizations can unify communications and engagement across Teams, Engage, Email, and SharePoint.
- What’s next for Events, Storyline, and Communities as Microsoft continues to converge engagement experiences in one place.
This session is designed to help you visualize the future employee communications and engagement ecosystem—and understand how to build toward it today.
Key Takeaways:
Whether you’re modernizing communications, rolling out Copilot, building communities, or shaping culture, you’ll walk away with:
- Practical templates, patterns, and playbooks
- Insights from Microsoft’s own communications experts
- Guidance for integrating AI responsibly and effectively
- Clear steps to elevate engagement across your organization
The Viva Engage Track brings together the people driving community and connection every day, inside Microsoft and across customers to explore what’s working, what’s changing, and what’s possible. If you want to build stronger community, elevate employee connection, or shape the future of workplace storytelling, this track belongs on your agenda. Join us!
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