Forum Discussion
zdzini0
Apr 15, 2019Copper Contributor
How can I remotely lock my device with win10 wines
I would like to know how I can block the device in case the employee releases and does not return the device. In intune, I can only do it on phones and tablets
- prashantchirdeCopper Contributor
Remotely lock a lost or stolen device from the Company Portal website. If supported on your device, this setting locks your device's screen, no matter where the device is. A person must enter the correct passcode before the device can be unlocked and used again.
The remote lock setting works for:
- Android
- iOS
- macOS
- Windows 10
- Windows 10 Mobile (if the device already had a passcode set)
- Windows Phone 8.1 (if the device already had a passcode set)
On the Company Portal website, select the Menu button > Devices.
Select the device you want to lock.
Select Remote lock. If the lock option isn't visible at the top of your page, select More (…) > Remote lock.
A message appears to warn you that you are about to lock your device. Tap Remote lock to confirm.
After the confirmation, the Company Portal attempts to lock your device. A “Remote lock pending” message appears during this time. When your device is locked, the status appears as “Remote lock successful.”
The Remote Lock status displays in three places:
- The notifications area of the website.
- The Details page for the device.
- The tile that shows the device name on the Devices section of the page.
Note
If you see a notification that the remote lock failed, wait a few minutes. Then try to lock your device again. The status will change back to “Remote lock pending." If the retry doesn't work, contact your company support for help.
If you find your device and want to unlock it after using Remote Lock, just enter your passcode.
Still need help? Contact your company support. For contact information, check the Company Portal website.
zdzini0 wrote:I would like to know how I can block the device in case the employee releases and does not return the device. In intune, I can only do it on phones and tablets
- amurphy315Copper Contributor
For some reason i cannot lock my Win devices that i am managing through Azure. My IOS devices i can remote lock but dont know what i havent enabled prashantchirde
- prashantchirdeCopper Contributor
Are you using Microsoft Intune to manage your company device?
If yes so please confirm have you followed the above-given steps to lock the device?