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Factory Reset on a Personal Device

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Occasional Contributor

Hello, if we have personal devices being managed by Intune and we do a Factory Reset as discussed on this page: https://docs.microsoft.com/en-us/intune/devices-wipe

 

Does it remove the users personal accounts on the computer?

 

3 Replies
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Best Response confirmed by Thomas Bishop (Occasional Contributor)
Solution

A factory reset from Intune removes all data from the machine, including any accounts you created.

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Thank you, we will choose the "Remove Company Data" option for when it's a personal device then unless the employee requests a complete wipe.

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Hi Thomas,

 

A good explanation about what is removed can be seen here:

https://docs.microsoft.com/en-us/intune/devices-wipe#factory-reset

 

in addition Factory Reset can be triggered via Intune or locally. Be aware that local trigger depends on the local permissions (local admin or standard user). Additionally I had some trouble on Lenovo devices...

See my summary here: https://oliverkieselbach.com/2018/02/09/how-to-push-button-reset-windows-10/

 

best,

Oliver