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ITbEF's avatar
ITbEF
Copper Contributor
Jan 25, 2021

WVD Office/OneDrive Issues

Hey!, 

 

I'm working along side my team to deploy WVD to 3 separate tenants. At present, WVD is in pilot and while pretty much everything is good, we've seen a similar issue. 

 

Office will go unresponsive, and will prevent any open office windows from responding. After a few moments, office will return, but this cycle will continue. 

 

This also coincide when OneDrive is sycning (seen from the logo within the notifications area). 

 

Data is stored within SharePoint and FSLogics is also being used within all three deployments. 

 

Does anyone have any ideas on what may be causing the issue / how we can resolve? 

  • Nippertje74's avatar
    Nippertje74
    Copper Contributor

    ITbEF After narrowing this down, it seems like it only occurs if we have users with the same Sharepoint library connected in OneDrive. When the OneDrive client syncs the library, it locks up Office applications for other users on the session host.

     

    One WVD deployment without Sharepoint and only OneDrive connected to personal stores is working fine. Sharepoint linked to OneDrive is the common denominator. 

     

    • DraFi30's avatar
      DraFi30
      Copper Contributor

      Nippertje74 

      Was there ever a fix for that? Maybe OneDrive machine wide installation or something like that?

      • Nippertje74's avatar
        Nippertje74
        Copper Contributor

        DraFi30 We resolved with a new image build on Windows 10 Enterprise 20H2 (2009) - exact same build process except for using latest WVD Optimisation script (from Github) , users connecting to same SP libraries, runs absolutely fine. 

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