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anthonyschneider365's avatar
anthonyschneider365
Copper Contributor
Nov 03, 2020

WVD black screen at logon

We've noticed over the course of the past couple weeks some sporadic WVD logons exhibiting a black screen when attempting to logon from the RD client.  Thirty seconds later the connection is closed. ...
Soo Kuan Teo's avatar
Soo Kuan Teo
Icon for Microsoft rankMicrosoft
Nov 03, 2020
1809/RS5 end of support is coming soon, you should upgrade your Windows 10 Vms. XDDM is the next generation that replaces WDDM. If you're running RS5, disabling it should not impact you negatively. Yes, we are working on the patch to address this black screen issue for for 2004, 1909.
  • anthonyschneider365's avatar
    anthonyschneider365
    Copper Contributor
    Nov 03, 2020

    Soo Kuan Teo - thanks for your reply.   Do you have any insight on whether or not the 1909-related patch will be made available for the November patching cycle?

    • PieterWigleven's avatar
      PieterWigleven
      Icon for Microsoft rankMicrosoft
      Nov 10, 2020

      anthonyschneider365 It would be great if we can get debug data see why the black screen is showing when using WDDM. Is there any way to reproduce and get us some data? Using the older framework isn't going to work on the long run, it will be deprecated in a future release of Windows.

  • Cody Kloepfel's avatar
    Cody Kloepfel
    Copper Contributor
    Dec 22, 2020

    Soo Kuan Teo Any update on a fix for 2004 & 1909? Does going to 20H2 solve the issue?

  • Sadma808's avatar
    Sadma808
    Copper Contributor
    Feb 04, 2021

    Soo Kuan Teo Are you sure about this? I thought XDDM is the older one. Could you kindly share any reference links to your statement? 

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