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ray077's avatar
ray077
Copper Contributor
Mar 28, 2019
Solved

Windows Virtual Desktop - Your computer can't connect to Remote Desktop Gateway server

I have successfully deployed WVD to my MSDN tenant following the steps 1 and 2 in https://docs.microsoft.com/en-gb/azure/virtual-desktop/tenant-setup-azure-active-directory and https://docs.microsoft...
  • ray077's avatar
    ray077
    Mar 28, 2019

    anthonyschneider365 

    I think I may have worked out my problem, I have been testing with a user account I setup in Azure AD.  I have only just setup the tenant and AD domain to test WVD.  I have just tested with an account I had created on the AD Server (Still in Azure but with AD Connect installed to sync to AAD) and this has worked fine.  I have also created another AAD account and tried to connect to the desktop but this failed with the same error.

     

    Interestingly I am getting prompted to enter my credentials again upon connection, not sure if I have missed something with the SSO settings?

anthonyschneider365's avatar
anthonyschneider365
Copper Contributor
Mar 28, 2019

ray077 

 

Are you using a proxy server?  If so, WVD doesn't yet support a proxy configuration.

ray077's avatar
ray077
Copper Contributor
Mar 28, 2019

Hi anthonyschneider365 

 

That is good to know, but no I have do not have a proxy configured I am connected direct to my home broadband and not connected to my company VPN either.


Cheers

  • LillyZhao's avatar
    LillyZhao
    Copper Contributor
    Nov 08, 2019

    hi, ray077

     

     You mentioned that WVD is not supported Proxy configurations yet.

    Do you have any information about now? Is there any improvement ?

    I have a customer who are going to  start WVD PoC next month.

     

     

  • anthonyschneider365's avatar
    anthonyschneider365
    Copper Contributor
    Mar 28, 2019

    ray077 

     

    Is your SessionHost marked as available?  You can check using the following PowerShell command:

     

    Get-RdsSessionHost -TenantName "[your_tennat_name]" -HostPoolName "[your_hostpool_name]"

    • tommy_barnes's avatar
      tommy_barnes
      Brass Contributor
      Apr 17, 2019

      Did you guys have to install anymore options in powershell to get the RdsSessionHost command to work? anthonyschneider365 

    • ray077's avatar
      ray077
      Copper Contributor
      Mar 28, 2019

      Hi anthonyschneider365 

       

      Yes showing as Available - see output below.  I have also tested from another laptop with the same result.

       

      SessionHostName : vmWVDMW-0.domainname.org.uk
      TenantName      : MyWorkplace
      TenantGroupName : Default Tenant Group
      HostPoolName    : My Workplace HP1
      AllowNewSession : True
      Sessions        : 0
      LastHeartBeat   : 28/03/2019 11:52:08
      AgentVersion    : 1.0.1.8
      AssignedUser    :
      Status          : Available
      StatusTimestamp : 28/03/2019 11:52:08

       

      Cheers

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