Forum Discussion
Visual Glitching / Distortion with AVD RemoteApp Deployment
- Jan 05, 2024
Hey, we have found that it is the current version of Remote desktop client that has this issue. The problem was introduced in an older version, a couple of versions back.
The insider build from November 20. solves the issue for our customers. But as it is an insider build, we only install it for those who have the worst problems.
Install the insider build 1.2.5018 or newer to solve the issue.
https://learn.microsoft.com/en-us/azure/virtual-desktop/whats-new-client-windows
As for RemoteFX it is best to have it enabled. We have some customers that have legacy LOB apps that have issues with some menu options not showing where we need to disable RemoteFX to be able to use the programs, but this makes the experience worse overall.
Hi there.
We are having the same issues as you have here with several of our customers.
We have tested some of the same steps that you have and have tried to enable some GPOs for "Prioritize H.264/AVC 444 graphics mode for Remote Desktop Connections." I do not see that as a solution though, as some users are still experiencing issues.
What we do see, however, is that the client seems to be related to the matter. Reports have come in from many customers around the same time as the newest client was released.
Also, using the WebClient does not have the same issues as the locally installed client does.
I am afraid that the problem is a bug in the AVD client that needs to be addressed by Microsoft.
- AlexShxW1Nov 16, 2023Copper ContributorThank you for the insight Fred. If this is a new thing atleast we will be able to look forward to and monitor for an update from the Microsoft Team.