Forum Discussion
Version 1.2.675 of the Windows client (MSRDC) released to all users!
FortyMegabytes You can access some of the previous versions of the client at the following location: https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/clients/windowsdesktop-whatsnew
What version were you upgrading from?
Can you see if uninstalling version 675 and re-installing the previous version works?
David
DavidBelanger So, interestingly, uninstalling the new Remote Desktop client and installing the old version did *not* fix the issue. Our Windows 7 clients still cannot access WVD.
Since everyone in our organization is supposed to be on Windows 10 anyway, we've been using this as leverage to force the stragglers to update their laptops. So this isn't hugely impacting for us.
Still, I'm puzzled why Remote Desktop would stop working even after uninstalling the new version and reinstalling the previously-working version. My guess is a registry change that's not being reverted by an uninstall.
- DavidBelangerApr 01, 2020Microsoft
FortyMegabytes / Hivemind / karoto Are you folks still seeing this issue with version 790 released last week? If so, we'll likely need you to collect additional traces to help us investigate. Let me know if you want to help with that.
- HivemindApr 02, 2020Copper ContributorHello, it worked for 1 day. Next time I started the client it asked to install the update. So I did... The problem returned.
I have been in contact with Abu since. There seems to be no error log creation when this error occurs.