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ATWVD's avatar
ATWVD
Copper Contributor
Mar 22, 2022

Updating to Windows 10 Multi user 21H2 - MSSENSE.EXE constantly using 25% cpu on new session hosts

We have updated golden image VM to Windows 10 Multi User version 21H2 with latest KB updates and latest FsLogix version.   When creating new machines the mssense.exe process (some new EDR sensor pr...
  • RinoPROITS's avatar
    RinoPROITS
    May 03, 2022
    ATWVD Yes, I actually have. The issue ended up being related to the customer enabling an Azure Policy that installed Defender for servers on the master image (The ASC Policy got activated from the root management group). This caused for corruption on Defender for endpoint on the session host because we auto register the session hosts using a GPO the senseGuid was no longer unique.

    A simple test to see if you run into the same issue is to perform off boarding for Defender using the offboarding script on one of the session host, reboot and then onboard the session host again.

    If the CPU usage does not go back to 25% usage constantly, it is fixed. I recommend monitoring it for 24hrs.

    The final step would be to perform offboarding on the master image and make sure a policy is not installing defender onto the master image again.

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