Forum Discussion

MVP

Nov 14, 2021

Unable to Connect RDP (Mac & Windows)

Hi, I have created VM on Azure & now having trouble to connect the VM with Microsoft RDP (Mac & Windows) My RDP setup is correct no issue with it. Whenever I try to connect my VM it give me followi...

RobJanssen

Copper Contributor

Nov 15, 2021

Hi Faraz,

Okay, so, is it Azure Virtual Desktop related? Or is it just an IAAS VM?
If it needs to be a AVD session host I suggest to follow this well-documented step-by-step:
https://docs.microsoft.com/en-us/azure/virtual-desktop/create-host-pools-azure-marketplace?tabs=azure-portal

Let me know!

Kind regards,

Rob

ExcelExciting

MVP

Nov 19, 2021

Hi RobJanssen,

I followed the steps unfortunately it didn't work for me..

Regards, Faraz Shaikh

ibnmbodji
Iron Contributor
Nov 21, 2021
ExcelExciting

Hi
What is your configuration are you trying to connect from Internet with public IP or from private ?
Can you just verify the connectivity options in Connection Troubleshoot (Support + troubleshooting blade )

You also can use Azure Bastion to quickly see if it's an Azure related problem or not .
- ExcelExciting
  MVP
  Dec 22, 2021
  Hi ibnmbodji,
  
  RDP there is no luck, I tried deleting all my resources unfortunately it didn't work for 😞 I'm still struggling to connect with RDP. However Azure Bastion I was able to connect to my VM.
  
  Any suggestions on RDP ?
  
  Regards, Faraz Shaikh
  - ibnmbodji
    Iron Contributor
    Dec 23, 2021
    Are you targeting a public or private ip in the rdp connection ? . You are probably missing a network security group rule here . You need to create a RDP rule to open the RDP port (3389).