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SamirAbdouCloud's avatar
SamirAbdouCloud
Copper Contributor
Feb 10, 2021

Teams meeting button missing in Outlook

Hey all

 

After installing Teams on my Session host (w10 multi-session) it seems like Teams Meeting button is missing from Outlook.

 

I researched this issue and it appears to be some regedit keys that's necessary for this behavior.

I have uploaded a picture of my

HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\TeamsAddin.FastConnect

Which is set to 3 but i still don't have the teams meeting button in Outlook.

 

I noticed that under "add-ins" in Outlook, i have a section called "inactive addins" and Microsoft Teams Meeting Add-in for Microsoft Office is appears there. I have tried turning it on, which makes the button appear. BUT!, after i myself or my users restart Outlook. It disappears again...

 

I installed Teams via per-machine via Powershell 'ALLUSER=1'

 

Can anyone please, help me with this issue?

meeting
multi session
Session host
teams
w10
WVD
  • jacobus liebenberg's avatar
    jacobus liebenberg
    Copper Contributor
    Feb 10, 2021

    SamirAbdouCloud 

     

    Hi there.

    I`ve experienced this with some users in our organization , If I remember correctly I simply made sure all updates in Windows and Office were on the latest version , after restarted it normally came back and stayed there with no further problems
    I attached a snippet of my Teams reg and its the same as yours , i included the AddinsData just in case yours differs and it makes a difference if changed.

    Worst case i uninstalled / reinstalled Teams teams.microsoft.com/downloads when I found it couldn't be updated and a fresh install fixed it again.
    Hope this helps. 

     

    • SamirAbdouCloud's avatar
      SamirAbdouCloud
      Copper Contributor
      Feb 10, 2021

      jacobus liebenberg 

       

      This issue is on WVD (Virtual Desktop) where i have a session host (windows 10 multi-session)

      However, i have already tried uninstalling it and install it again. 😕 

       

      Office package is pre built Microsoft 365 ProPlus. 

      However, i can double check if automatic updates is turned on...

       

       

      • jacobus liebenberg's avatar
        jacobus liebenberg
        Copper Contributor
        Feb 10, 2021
        100% , When i`m at work tomorrow i`ll double check our setup on our VM`s and come back to you in case your have not found a solution yet.
        Not sure if it makes a difference or if its the same , but i normally had some issues with Office preinstalled on our computers and i uninstalled it and used the click to run installation from the office portal , a bit more time consuming but when we ship it out to some of our sites that dont have Onprem AD and is still busy being migrated to Azure AD i wanted our users to be able to work so i made sure their office and teams worked before shipping it.
        I`m still old school sometimes with our deployment methods.

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