Forum Discussion
elliottchandler
Jul 18, 2020Brass Contributor
Teams in WVD does not show WVD Optimized
have followed the docs on deploying teams to enabled optimisation but it does not work. Have uninstalled teams and reinstalled using the msiexec command. Have logged out and back in. Have deleted a...
elliottchandler
Jul 25, 2020Brass Contributor
I think in my case I have found the issue. You must delete the %appdata%\local\Microsoft\Teams folder completely and the Identity Cache. Then when teams loads it prompts for sign in and then WV optimisation appears!
akrytus
Dec 30, 2021Copper Contributor
You are a life saver!!! Thank you for you input.
I actually had to delete %appdata%\Roaming\Microsoft\Teams folder to get it to work properly.