Forum Discussion
Teams in WVD does not show WVD Optimized
I am seeing the same issues with a new WVD build with the Windows 10 multisession 2004 + M365 App as well. I even had an issue getting the Teams to install with the IsWVDEnvironment key created, so I had to create a Citrix key. I also found out the WVD optimization broke after updating one of the windows 10 session host to 2004, and I had to remove/reinstall the WebRTC program to get it to work again. There is still something weird with 2004 I think.
I have just finished deploying a new WVD Pool and still the same issue. The Pool was built from a Golden Image that has Microsoft Office Pro Plus installed but without Teams. Followed the documentation again from Microsoft and still no sign of the WVD Optimised in the banner. This is so frustrating.
I have a support request open with Microsoft but I don't have a lot of confidence at the moment.
elliottchandler Cookiekaikai That is interesting, I have always used 1909. Will try it also on 2004 and report back.
I think in my case I have found the issue. You must delete the %appdata%\local\Microsoft\Teams folder completely and the Identity Cache. Then when teams loads it prompts for sign in and then WV optimisation appears!
You are a life saver!!! Thank you for you input.
I actually had to delete %appdata%\Roaming\Microsoft\Teams folder to get it to work properly.
- I am only using 1909 at the moment.
