Forum Discussion

Brass Contributor

Aug 13, 2019

Solved

Started a few days ago at most: Agent on Session host no longer communicates properly with WVD

My host pool and tenant are probably from the May timeframe. The agent has version 1.0.1006.2006. I notice that the agent posts a heartbeat on a restart of session host and then no more. When...

Roop_Kiran_Chevuri
Aug 15, 2019
ClearForward Thanks for reporting the issue. This is service side issue and we have fixed it few minutes back. Can you please verify if it working now. We would like to further investigate if that's not the case. Thanks.

Roop_Kiran_Chevuri

Microsoft

Aug 14, 2019

Thanks. Can you explain what’s the exact scenario you are seeing?

soloji

Copper Contributor

Aug 14, 2019

Roop_Kiran_Chevuri

No worries,

Yesterday I set up a fresh pool of dedicated machines, I entitled three users and they logged in successfully. All three users haven't done anything more than login and open a webbroswer

This morning, we are unable to connect with any of the users, we can connect to the pool gateway but none of the session hosts.

soloji
Copper Contributor
Aug 18, 2019
Roop_Kiran_Chevuri

Hi can confirm that my pools are all online.
Roop_Kiran_Chevuri
Microsoft
Aug 15, 2019
soloji Thanks for reporting the issue. This is service side issue and we have fixed it few minutes back. Can you please verify if it working now. We would like to further investigate if that's not the case. Thanks.