[SOLVED] Unable to connect to RemoteApp

%3CLINGO-SUB%20id%3D%22lingo-sub-2399452%22%20slang%3D%22en-US%22%3EUnable%20to%20connect%20to%20RemoteApp%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2399452%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3EI%20succesfully%20distriuted%20WVD%2C%20created%20Application%20and%20assegned%20User%20for%20access.%3C%2FP%3E%3CP%3EI%20am%20able%20to%20access%20the%20workspace%3C%2FP%3E%3CP%3EBut%20if%20I%20try%20to%20open%20the%20app%20i%20get%20this%20error%3A%3CBR%20%2F%3Ecould%20not%20connect%20to%20the%20gateway%20due%20to%20an%20error%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22Cattura.JPG%22%20style%3D%22width%3A%20543px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F284904i75B895D2B0928DD7%2Fimage-dimensions%2F543x136%3Fv%3Dv2%22%20width%3D%22543%22%20height%3D%22136%22%20role%3D%22button%22%20title%3D%22Cattura.JPG%22%20alt%3D%22workspace%22%20%2F%3E%3CSPAN%20class%3D%22lia-inline-image-caption%22%20onclick%3D%22event.preventDefault()%3B%22%3Eworkspace%3C%2FSPAN%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22WhatsApp%20Image%202021-05-30%20at%2019.34.42%20(1).jpeg%22%20style%3D%22width%3A%20450px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F284905iB0DD95B0F4CFBED0%2Fimage-size%2Flarge%3Fv%3Dv2%26amp%3Bpx%3D999%22%20role%3D%22button%22%20title%3D%22WhatsApp%20Image%202021-05-30%20at%2019.34.42%20(1).jpeg%22%20alt%3D%22from%20mobile%20app%22%20%2F%3E%3CSPAN%20class%3D%22lia-inline-image-caption%22%20onclick%3D%22event.preventDefault()%3B%22%3Efrom%20mobile%20app%3C%2FSPAN%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22WhatsApp%20Image%202021-05-30%20at%2019.34.42.jpeg%22%20style%3D%22width%3A%20450px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F284907i144807AD9CB60813%2Fimage-size%2Flarge%3Fv%3Dv2%26amp%3Bpx%3D999%22%20role%3D%22button%22%20title%3D%22WhatsApp%20Image%202021-05-30%20at%2019.34.42.jpeg%22%20alt%3D%22from%20browser%22%20%2F%3E%3CSPAN%20class%3D%22lia-inline-image-caption%22%20onclick%3D%22event.preventDefault()%3B%22%3Efrom%20browser%3C%2FSPAN%3E%3C%2FSPAN%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ewhat%20can%20it%20depend%20on%3F%3CBR%20%2F%3Ethank%20you%20very%20much%3C%2FP%3E%3C%2FLINGO-BODY%3E
Senior Member

Hello,
I successfully distributed WVD connected to a VM DC in the same Azure subnet,
DC and Azure AD are syncing throw AD Connect

After created a RemotApp and assigned an user for access I am able to access the workspace.

But if I try to open the app i get this error:
could not connect to the gateway due to an error

 

 

workspaceworkspace

 

from mobile appfrom mobile app

 

from browserfrom browser 

 

what can it depend on?

Solution:

Active Directory user was not properly synchronized in AD

 

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