Mar 24 2020 05:15 AM - edited Mar 24 2020 06:30 AM
I got a message "We couldn't connect to the gateway because of an error. If this keeps happening, ask your admin or tech support for help."
After reinstalled twice of some Hosts Pools and WVD tenants I have found a reason.
I tried to connect with a user that was account only in Azure AD.
This account wasn't synced with local (on-premise) AD DS.
When I log in with user synced through AD Connect with both Azure AD and on-premise AD DS I could login in remote desktop.
So should be attentive and see the requirements for WVD :
See https://docs.microsoft.com/en-us/azure/virtual-desktop/overview#requirements
Mar 24 2020 08:23 AM
@serge it should also work with Cloud-Only (Azure AD plus Azure AD Domain Services) users. But the user has to change their password themselves in Azure AD/Office 365 first. If you go with the initial password there is no legacy password hash transferred from Azure AD to Azure AD Domain Services.
Mar 08 2021 10:52 AM