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Raaert's avatar
Raaert
Brass Contributor
Jun 09, 2020
Solved

Sessions not working in ARM

Hi,   Is it only for me that user sessions in not working in WVD ARM? All sessions is displayed as either "Unknown (Active)" or "Unknown (Disconnected)" for all users except my administrator user ...
  • Soo Kuan Teo's avatar
    Soo Kuan Teo
    Jun 15, 2020
    Thanks for the confirmation. This is a known issue when VM and hostpool location is different. We'll be fixing the issue.
Raaert's avatar
Raaert
Brass Contributor
Jun 11, 2020
Hi,

Hostpool is in US, VMs is in West Europe.
PavithraT's avatar
PavithraT
Icon for Microsoft rankMicrosoft
Jun 16, 2020

Raaert Could you check if this is still being seen in your environment? We rolled-out a deployment but since we cannot repro this, your feedback would be important for us to validate. If possible, also validate using PS.

  • Raaert's avatar
    Raaert
    Brass Contributor
    Jun 16, 2020

    PavithraT 

     

    And here you have screenshots where my admin user is displayed correctly in the portal - and it shows the UPN in powershell ->

     

     

    Screenshots are cut to not display the rest of the UPN/mail : )

     

    • PavithraT's avatar
      PavithraT
      Icon for Microsoft rankMicrosoft
      Jun 17, 2020

      Raaert 😞 We have a bug raised for this. 

  • Raaert's avatar
    Raaert
    Brass Contributor
    Jun 16, 2020

    PavithraT 

     

    We are still having the issue in the portal.

     

     

     

    However through powershell it works -> 

     

    Although the UserPrincipalName is blank.. i would assume thats what the portal tries to show? Which causes the issue.

     

     

     

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