Forum Discussion
Jamiemiller755
Jan 06, 2022Copper Contributor
RD WEB App
We are starting to use a web application on AWS Cloud and the app uses RDWEB remote app. The issue we are having is in order for the file transfer to work the users have to select File Transfer on th...
Luke Murray
Learn Expert
If you set it at the host pool, does it force the change?
https://techgenius.blog/2021/04/25/wvd-transfer-files-with-the-web-client-preview/
https://techgenius.blog/2021/04/25/wvd-transfer-files-with-the-web-client-preview/
Jamiemiller755
Jan 07, 2022Copper Contributor
Luke Murray I am not certain about the host pool you mentioned. I am looking to see if there is something on a local desktop. The app uses RDP and once you select don't show again you don't get the option again. if that is not selected there is no upload button shown. was thinking it could be a files somewhere on the C drive or a setting in Internet explorer but could not find it any where.
- Luke MurrayJan 07, 2022Learn ExpertI wonder if it is just in the browser cache, if you clear the cache or use another browser - is that setting set?
- Jamiemiller755Jan 07, 2022Copper ContributorI tried opening the WEB App in internet explorer and it was the first time it prompted to make a choice again so leads me to believe it is tied to browser . checked settings and no mention of it anywhere.
- Luke MurrayJan 07, 2022Learn ExpertNot sure what specific file, you might be able to clear the cache for that specific webpage for your users, here's a script I quickly found that can reset the cache for multiple browsers that you could potentially deploy out: https://github.com/lemtek/Powershell/blob/master/Clear_Browser_Caches
If not the script contains the location of the cache files, there may be something in the folder.
You might end up resetting the cache of your users, or sending them instructions on clearing it for the HTML web client instead as a workaround.