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AT1991's avatar
AT1991
Copper Contributor
Feb 05, 2020

Outlook Search Not Working - WVD/FSLogix

Hi Everyone, We use a multi-session win10 environment, for a number of users we have an issue where they cannot search outlook. It states that the windows search is unavailable despite the serv...
Marco Brouwer's avatar
Marco Brouwer
Brass Contributor
Aug 10, 2021

Hi all,

 

Microsoft has to confirmed to us that the multi-user search indexing currently has a bug / is a known issue. ETA on a fix is not yet given by MS.

 

However, we received a private fix from them which fixes the problem for testing purposes. In the meantime, we are using this workaround:

- Disable Windows 2019/10 user-based search indexing (HKLM:SOFTWARE\Microsoft\Windows Search "EnablePerUserCatalog" DWORD 0.

- Enable FSlogix search indexing (searchroam = 2 = multi-user search enabled).

 

Although FSlogix search roaming is not supported for Windows 10 / 2019, it works like a charm and fixes Outlook search indexing issues.

 

When MS release a public fix for the bug, we can revert back to the Windows feature. Only inconvenience will be that every user will need to rebuild his search index, but I don't really care.

Tikun26's avatar
Tikun26
Copper Contributor
Aug 12, 2021

Same issue but with WVD without FSLogix, any fix for that ? Marco Brouwer 

  • Marco Brouwer's avatar
    Marco Brouwer
    Brass Contributor
    Aug 18, 2021
    Hi Tikun, i'm sorry, no. Because we use FSlogix to replace the broken Windows functions. If it's an environment with just one host you can revert back to machine-based indexing, but I guess you farm is bigger than one host?

    If I get some news from MS about the fix being released, I will post it here. But for now MS won't give me an ETA on this.