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R_Akers's avatar
R_Akers
Brass Contributor
Jan 13, 2020

Ongoing FSLogix Profile Issues

Hi,   We have recently gone live with a WVD setup of 2 Session hosts using FSlogix's profiles on an Azure File Server VM.    It's not a massive deployment. Maximum of 38 users with general usage ...
fxlogix
Profiles
WVD
jasonhand's avatar
jasonhand
Brass Contributor

R_AkersI don't believe using an Azure file share is ready yet. We also use a dedicated Azure VM running the file server role and have an OS volume and then a separate Data volume where the profiles are housed.

 

Here are the reg keys we are using although we are doing full desktops and not remote apps. 

R_Akers's avatar
R_Akers
Brass Contributor
Jan 24, 2020

jasonhand Thank you for the reply,

 

The registry currently looks like the below: 

 

 

Could I ask how you perform your nightly reboots? Do you just use a normal scheduled task or an Azure Automation runbook?

  • R_Akers's avatar
    R_Akers
    Brass Contributor
    Apr 10, 2020
    Quick question if you don't mind what VM are you using for your profile storage?
  • R_Akers's avatar
    R_Akers
    Brass Contributor
    Apr 10, 2020
    That might well be it. We have since put together a larger deployment and wen't straight to the D16sv3 and have had no issues like the previous one.
  • jasonhand's avatar
    jasonhand
    Brass Contributor
    Apr 10, 2020

    R_Akers We are using D16sv3 VM's.  Keep in mind that the speed of storage I/O is dependent on the VM sizing as well so it is possible that the VM was too slow.

  • R_Akers's avatar
    R_Akers
    Brass Contributor
    Apr 10, 2020
    The experience with Microsoft support was slow and tedious however what does seem to have stabilised it considerably was increasing the resources. I swapped from a B8MS although the resource usage seemed fine and I was accruing plenty CPU credits to a D8 and the issue seems to have gone away,

    I'm not sure if this is a coincidence or not, could I ask what VM size you are using?
  • DP305's avatar
    DP305
    Copper Contributor
    Mar 02, 2020

    Hey,

     

    Did you get any reply from Microsoft on your issues? We seem to be having the same problems aswell..

  • R_Akers's avatar
    R_Akers
    Brass Contributor
    Feb 21, 2020

    jasonhand 

     

    Hi Jason,

     

    Thanks for checking in, i'm still having a few issues but i'm currently trying to deal with the hell that has become Microsoft support... Its been a month with them and they have been of little help beyond suggesting enabling concurrent sessions on a test account...

     

    Once I get a bit of an update I'll post it here .

  • jasonhand's avatar
    jasonhand
    Brass Contributor
    Feb 20, 2020

    R_AkersHey, how are things going?  Haven't seen any updates lately and wanted to see if you were having better success.

  • jasonhand's avatar
    jasonhand
    Brass Contributor
    Jan 24, 2020

    R_AkersThe nightly reboots are handled through a Powershell script that runs from the Azure AD controller.  It looks up the pool members by -like {name*} and then uses test-connection to verify each is online before issuing the reboot. Has been working well. 

     

    We use scaling sets so this lookup then returns only those that are present since it creates different named instances whenever they are scaled down then back up.

     

    If yours are static a simple remote reboot would work and you can log it into a file as well to keep track of it.

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