Forum Discussion
Martinsd
Microsoft
MicrosoftHow to troubleshoot Unavailable Status of SessionHost
I am trying to make a Customer's custom image work. I can add it to a hostpool but I can't connect to it.
We couldn't connect to the gateway because of an error. If this keeps happening, ask your a...
Martinsd Thanks for opening the support ticket. That is the right approach as we would need to troubleshoot where the failures are coming from by looking at your logs.
Ha yeah... little aged.
Ours was fine and working, showing available and then yesterday both were unavailable, but we can connect fine. I've uninstalled and reinstalled the agent, bootloader, and did a new reg key, and entered that when I reinstalled the wvd-agent. What I don't get is the link to download the agent appears to be substantially older than the agent listed in the Azure Portal, and it never seems to reflect the Agent version after uninstalling/reinstalling.
We have the same problem, keep getting Update Failed in Azure Portal on one VM. I manually updated the Agent 3 days ago, now it gives the same error again. Two other VM's are updating correctly.
