Nov 18 2021 06:00 AM
Nov 18 2021 06:00 AM
We have been experiencing disconnects in AVD every day for the past 3 weeks now. We are in the UK south DC.
I see lots of other reports of similar issues in UK south is anyone else on here getting the same issues ?
Nov 24 2021 12:35 AM
Dec 02 2021 02:50 AM
Dec 02 2021 07:45 AM
Dec 02 2021 09:07 AM - edited Jan 14 2022 04:19 PM
No longer an on issue.
Dec 05 2021 11:43 PM
Jan 05 2022 12:58 AM
Happy New Year!
We have a similar problem with AVD in UK South with about 400 users. Over 30-40%% are getting constant disconnections, in some cases up to 10 per day each. Log analytics tells me in the last 24 hours nearly 1100. I've had a case open with Microsoft for a few months but there's been very little movement from them.
Are you any closer to a resolution? Its an embarrassing situation to be in.
Jan 05 2022 01:22 AM
Jan 07 2022 10:09 AM
What kind of demographic are affected?
Here - The fleet are mostly surface devices running 19H2 (currently being updated) running a version of the remote desktop application which is no more than 4 weeks out of date.
A cloud proxy solution (Forcepoint) but the WVD urls are configured with an exception and logs confirm the traffic isn't being mucked about with. Windows Defender. There's also a VPN used to connect the devices to corp infra for AD / SCCM type traffic.
WVD traffic goes over the internet though.
When doing some tests on a client device, ping local gateway, google DNS and then every hop to the Azure front door - at the point of a disconnection we'd see ping response times go upward of 500ms for every hop outside the network for 10 seconds or so.
Sometimes the clients would manage to reconnect, other times SSL Verification on the WVD SSL Cert would flag up briefly saying it couldn't verify and then drop the connection entirely. These are people WFH. Speed tests greater than the minimum required for WVD.
Then to confuse matters we have 50-60 people on BYOD devices who have never reported an issue at all. The BYOD devices being on 21h1.
Jan 08 2022 05:07 AM
Feb 01 2022 01:52 AM