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Justin Coffey's avatar
Justin Coffey
Brass Contributor
Mar 02, 2020

FSLogix Profile Not Attaching

 

About 10-20% of our WVD users are receiving this error. We have multiple (identical) session hosts and we're using Azure Files for user profiles. Unsure how to troubleshoot/resolve it.

 

Any guidance?

 

  • Dolf's avatar
    Dolf
    Copper Contributor
    Mar 03, 2020

    Justin Coffey, If you select Advanced View in the top right of FSlogix Profile Status app. 

    Could you provide more info about the logged-in user account?

     

    I've had the issue that the RDS Host had a local profile with the same name, after purging the account's local folder + in regedit removed the UserProfile of the user, i've gotten the Profile Status: Active in FSLogix tray.

     

    Remove local account
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList.

     

    This was also the fix for case the error : Unknown status: 4294967295

     

    Kind regards,

     

    Dolf 

     

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