Forum Discussion
David Overton
Feb 23, 2022Copper Contributor
Error "the connection was denied because the user account is not authorised"
We have a handful of users on our AVD deployment who are unable to connect to a session. They are able to sign into RD Client, see the applications in their feed and refresh the feed. However when t...
jimmyliebe
Copper Contributor
David Overton Were you able to resolve this issue. I have something very similar. A windows 11 machine cannot connect, but we use the credentials on other machines, and it works fine to log in. This one machine just has the problem.
David Overton
Jul 14, 2022Copper Contributor
Hi jimmyliebe.
The workaround was a group policy that added the users who could not connect natively to the AVD. The group policy added the users to the Remote Desktop Users group on each of the AVD hosts.
The workaround was a group policy that added the users who could not connect natively to the AVD. The group policy added the users to the Remote Desktop Users group on each of the AVD hosts.