Jun 12 2020 06:39 AM
I recently created a new Windows Azure trial account and have a problem deploying Windows Virtual Desktop. Each time I try to create a new host pool it will prompt me with the ErrorLoadingExtensionAndDefinition reason code.
I have contacted Azure technical support and they suggested that I post this on the forum for assistance as this error has also impacted multiple customers.
Here's the full error summary. Hope someone can help me find a workaround so that I can deploy Windows Virtual Desktop.
{ "shellProps": { "sessionId": "56c957f1339a4fd6af1852baf5372040", "extName": "Microsoft_Azure_WVD", "contentName": "HostpoolBlade" }, "error": { "message": "Error displaying your content", "summaryItems": [ { "label": "Error reason", "value": "ErrorLoadingExtensionAndDefinition" } ], "details": "message: Cannot read property 'id' of undefined\r\nstack: ###_RPC_Exception_###\nTypeError: Cannot read property 'id' of undefined\n at s.n (https://afd.hosting.portal.azure.net/wvd/Content/Dynamic/1SU8pbC3yA_O.js:2:577)\n at new s (https://afd.hosting.portal.azure.net/wvd/Content/Dynamic/_HZUxDO8R410.js:9:813)\n at y (https://portal.azure.com/Content/Dynamic/_XNBddeW-0ED.js:7:3477)\n at https://portal.azure.com/Content/Dynamic/_XNBddeW-0ED.js:7:3651\n at t._dispatch (https://portal.azure.com/Content/Dynamic/_XNBddeW-0ED.js:7:5396)\n at t._get (https://portal.azure.com/Content/Dynamic/_XNBddeW-0ED.js:7:3216)\n at t.get (https://portal.azure.com/Content/Dynamic/_XNBddeW-0ED.js:7:1856)\n at new t (https://portal.azure.com/Content/Dynamic/_XNBddeW-0ED.js:68:5620)\n at https://portal.azure.com/Content/Dynamic/_XNBddeW-0ED.js:84:2425\n at o (https://portal.azure.com/Content/Dynamic/P8kXagqyUZue.js:4:72)\r\nFrom RPC: fx -> Microsoft_Azure_WVD (MsPortalFx.Internal.Constants.RpcMethods.tryEarlyGetViewModel)\r\n(Callstack capturing is not enabled. Use ?trace=diagnostics to enable it.)\r\n", "code": null }}
Jun 12 2020 06:48 AM
@StevenSolomon i have the same issue at the moment...
Jun 12 2020 06:49 AM
@StevenSolomonI'm seeing the same thing, created a post a little while ago - https://techcommunity.microsoft.com/t5/windows-virtual-desktop/error-in-portal-when-clicking-create-...
I found you can create a host pool using Powershell - https://docs.microsoft.com/en-us/azure/virtual-desktop/create-host-pools-powershell - but I'm now stuck because you get the same error in the portal when you try to add session hosts to the pool and I can't see a way to add sessions hosts using PS.
Jun 12 2020 07:40 AM
Jun 12 2020 08:27 AM
It seems if you use the old deployment (Pre-Spring 2020) method it at least does no error out immediately.
Oct 01 2020 02:48 PM
Jan 18 2021 05:35 AM
I am also getting similar error while creating a new resource. It is not able to load Azure Marketplace.
Feb 16 2021 03:40 AM
Have the same issue on Chrome, opened it in Edge and worked fine! Whenever we interact with the Portal, Azure, Office 365 etc we always use Edge as it acts very different in other browsers.
Aug 17 2021 09:26 AM
Dec 27 2021 08:32 PM
Aug 02 2023 05:10 AM - edited Aug 02 2023 05:11 AM
Hi All,
Hopefully this helps with anyone dealing with this in 2023:
when seeing the page with the error I found running the self diag tool worked. give it a try and then refresh.
Thanks,