Forum Discussion
fgottman
Jun 02, 2020Copper Contributor
Error Deploying from SiG image, WVD Spring 2020
Hello, We are testing deploying a host pool using the new ARM-based deployment and I'm running into an error when deploying new versions. Source VM is running in Azure (server 2016 datacenter...
- Jun 02, 2020
fgottman hi, this issue seems related to preparing the master image and not WVD. It is Azure compute that reports that the VM cannot be build based on the image provided. Path to for troubleshooting will be to try building a stand alone vm based on the image that has been selected. Once a single VM can be successfully provisioned then that image can be used in the with WVD.
Technically an image from an image should work but if support states its not supported I cannot argue the point.
We have also seen situations where certain applications break sysprep.
msimonds
Aug 07, 2020Copper Contributor
Startkabels did you ever find a fix for this? Have been using WVD for few weeks now and yesterday trying to update our master image we now get this error when deploying new servers into the host pool.
Any help would be great.
Startkabels
Aug 13, 2020Copper Contributor
No we did not.
We actually asked an external consultant for help but he could get this fixed either.
We decided not to look any further because we have decided to move away from WvD for the scenario we were testing it for.
I guess I would just not install the feature update since installing cumulative updates is not a problem.
Investigating this would take some time. You could prepare a new hostpool with a WvD host based on the standard Windows 10 1909 multiuser image from the gallery, then update to 2004 and see if the problem is reproducible with gallery images that were not customized.
Though I cannot tell if you are having the issue with the same feature update...
- msimondsAug 13, 2020Copper Contributor
Startkabels, many thanks for the reply. I found out what was causing our issue.
It was our Anti-Virus - Sophos - it has tamperproof feature and this seems to throw out the image when trying to redeploy.
As such we now deploy that after adding new VMs into the host pool
- DolinhasMay 21, 2021Brass ContributorHi
msimonds
Same problem here... May 2021... Trying to build a gold image with Sophos.
Got to work once but since then not being able to spin VM from captured image.
How you doing this?- msimondsMay 25, 2021Copper Contributor
Morning Dolinhas
In the end i had to remove the Sophos install from the base image and deploy it after the VMs had been build and added to the domain/host pool.
It was something to do with the Sophos drive encryption feature that was stopping it being added.
Hope that helps.