Could not connect Hostpool

Copper Contributor

1. I accessed the WVD webclient.
2. I succeeded in signing in.
3. I clicked on the hostpool icon.
4. The following error is output.
Could not connect.
Could not connect to gateway due to error. If the problem persists, please contact your administrator or technical support.

I have setup Azure AD DS.
I am using AD Connect to sync with our on-prem domain DCs.
Execute Get-RdsSessionHost and nothing was output.

Any suggestions as to how to diagnose this one?

2 Replies
best response confirmed by Eva Seydl (Microsoft)

@jabizogPlease set-up a validation pool as we have a fix deployed to the validation pools. Learn here how to set those up: We recommend to make use of Azure Service Health Alerts where you will be notified when the fix is available for production: