SOLVED

Could not connect Hostpool

Occasional Contributor

1. I accessed the WVD webclient.
2. I succeeded in signing in.
3. I clicked on the hostpool icon.
4. The following error is output.
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Could not connect.
Could not connect to gateway due to error. If the problem persists, please contact your administrator or technical support.
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I have setup Azure AD DS.
I am using AD Connect to sync with our on-prem domain DCs.
Execute Get-RdsSessionHost and nothing was output.

Any suggestions as to how to diagnose this one?

2 Replies
best response confirmed by Eva Seydl (Microsoft)
Solution

@jabizogPlease set-up a validation pool as we have a fix deployed to the validation pools. Learn here how to set those up: https://docs.microsoft.com/en-us/azure/virtual-desktop/create-validation-host-pool We recommend to make use of Azure Service Health Alerts where you will be notified when the fix is available for production: https://docs.microsoft.com/en-us/azure/virtual-desktop/set-up-service-alerts