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Khanh_Le's avatar
Khanh_Le
Copper Contributor
Sep 06, 2021

Can’t connect to Windows 365 and The RDP file could not be downloaded. If this keeps happening, plea

I tried to connect my RDP but I cant connect. It said Connection failed.

 
 
 
 

When I check my RDP, it said Cant connect to Windows 365

 

 

 

 

4 Replies

  • Hi,
    You can't connect using a regular rdp client. The only 2 ways to connect with your Cloud PC are via the remote desktop app that you can download from the W365 welcome screen.
    The other way is to connect via the W365 url in your browser

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