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ffattizzi
Copper Contributor
Jan 11, 2024

Can't Connect to AVD from Mac

I have configured AVD and the server is Azure AD joined so users can login with their Microsoft 365 credentials. This works great when connecting from a Windows machine using both the Remote Desktop app and the web app. When connecting from a mac using either method results in an error, "The user account did not work".

 

The mac I am testing with is managed by Intune and is in a compliant state.

 

Is there something that need to be done for a mac to be able to connect?

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I have configured AVD and the server is Azure AD joined so users can login with their Microsoft 365 credentials. This works great when connecting from a Windows machine using both the Remote Desktop app and the web app. When connecting from a mac using either method results in an error, \"The user account did not work\".

 

The mac I am testing with is managed by Intune and is in a compliant state.

 

Is there something that need to be done for a mac to be able to connect?

","body@stringLength":"514","rawBody":"

I have configured AVD and the server is Azure AD joined so users can login with their Microsoft 365 credentials. This works great when connecting from a Windows machine using both the Remote Desktop app and the web app. When connecting from a mac using either method results in an error, \"The user account did not work\".

 

The mac I am testing with is managed by Intune and is in a compliant state.

 

Is there something that need to be done for a mac to be able to connect?

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ffattizzi 

 

What kind of tool are using for the AVD connection from MAC?

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Kidd_Ip 

 

I have tried the Microsoft Remote Desktop Client from the app store and added the workspace and the web client at https://windows365.microsoft.com/ent#/devices. I get the same result in either.

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